Account Manager / Product Specialist WA

GN Group; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading hearing aid company is seeking a Product Specialist & Account Manager based in Ontario. This role focuses on managing customer relationships, providing excellent audiological support, and delivering presentations at various events. The ideal candidate will have tertiary qualifications in audiology, strong sales experience, and advanced Microsoft Office skills. Extensive travel is required across Western Australia for customer engagement. This position offers an exciting chance to grow within the industry with a comprehensive benefits package.

Benefits

Comprehensive remuneration package

Sales incentive and company vehicle allowance

Employee Assistance Program

Performance awards

Annual birthday gift voucher

Volunteer leave

Qualifications

• Must have valid full drivers licence and be willing to travel extensively.
• Strong presentation skills and confidence in public speaking.

Responsibilities

• Manage relationships with existing and new accounts.
• Provide high levels of audiological product support.
• Deliver excellent customer-focused experience.
• Develop quotes, proposals, and negotiate agreements.
• Attend and present at various events and seminars.

Skills

Strong presentation skills

Fluent English

Advanced Microsoft Office skills

Relationship building

Sales experience

Education

Tertiary qualifications in Audiology or Audiometry

Desirable: Tertiary business qualifications

Job description

Product Specialist & Account Manager – Audiology (WA)

About GN

GN is a Danish multinational company founded more than 150 years ago with a vision to connect the world.

Headquartered in Copenhagen and listed on Nasdaq Copenhagen (GN) currently employs around 7,000 people who are united around a shared purpose.

Communication is at the heart of what we do, and through our leading innovations we bring people closer to one another and what matters most to them. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.

Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history with our leading intelligent hearing, audio, video, and gaming solutions sold in 100 countries across the world.

About the Opportunity

Due to recent growth, GN Hearing Australia is now looking for a commercially minded, qualified Audiologist / Audiometrist to join its high performing sales / training team.

If you are an energetic, sales and service-focused individual, this may be the opportunity you have been waiting for! Your love for hearing technology combined with your engaging communication style will allow you to become the product champion for this innovative audiology portfolio.

Based in Perth, you will cover a broad territory across WA, maintaining and building relationships with customers. Extensive travel will be required and therefore a current drivers licence is essential.

About the Role

• To manage relationships with existing and new accounts to support positive sales outcomes and revenue growth
• Providing high levels of Audiological, product and technical support to customers
• Using your exceptional relationship building skills to deliver an excellent customer-focused experience
• Providing accurate reports showing progress and forecasts to internal and external stakeholders
• Developing quotes, proposals and negotiation agreements
• Developing and maintaining in-depth insight in product ranges and respective software packages
• Attending and presenting at various group sessions, events, seminars and conferences
• Having in-depth clinical and product knowledge to assist with technical support and problem solving to achieve optimal outcomes and drive repeat business

About You

Essential

• Tertiary qualifications in Audiology or Audiometry
• Strong presentation skills and confidence in presenting to large groups of people
• Fluent English required
• Advanced skills in Microsoft Office programs (Word, Outlook, PowerPoint)
• Full drivers licence and the ability to travel extensively across Western Australia and to Sydney for quarterly sales meetings and other events

Desirable

• Tertiary business qualifications
• Sales Experience

Benefits

You will receive a thorough induction / training programme and be rewarded with a comprehensive remuneration package that includes sales incentive and company vehicle allowance. You will also enjoy a suite of other benefits including :

• Access to incredible discounts with hundreds of retailers through GN’s reward and recognition platform - Hear O Hub
• Access to a variety of wellbeing resources including an online wellbeing centre, Employee Assistance Program and regular wellbeing webinars
• Access to Novated Leasing
• Generous discounts on GN Hearing, Jabra and Steel Series products
• Service recognition program
• Performance awards
• Annual birthday gift voucher
• Free flu vaccinations
• Volunteer leave

Most of all, you’ll have the opportunity to grow your career with the leading hearing aid company in the Australian market and be part of a fun loving, hard-working team transforming lives everyday through the power of sound!

If this sounds like the opportunity you've been waiting for, we'd love to hear from you!

Apply now by visiting the GN Careers page, or contact Laura White for a confidential discussion.

Laura White
Product Specialist Field Manager