Disability National Admin Team Lead – Remote

Société Financière Manuvie; Remote; CAD 68,000 - 115,000; Full time

Job summary

A financial services leader is seeking an Associate Manager for the Disability National Admin team in Southwestern Ontario. This role requires strong leadership abilities and expertise in disability case management. You will lead a team of 20, focusing on strategic development and continuous improvement. The ideal candidate has problem-solving skills and can thrive in a dynamic work environment. Proficiency in both English and French is a plus. Competitive salary range is provided based on location and experience.

Benefits

Medical insurance

Flexible work environment

Employee assistance programs

Retirement savings plan

Qualifications

• Call Centre or disability case management experience preferred.
• Proficiency in English and French is an asset.
• Ability to foster a growth mindset in the team.

Responsibilities

• Provide leadership to a team of approximately 20.
• Help develop and retain top industry talent.
• Participate in strategic development of the DNA team.
• Promote continuous improvement and address escalations.

Skills

Leadership

Problem-solving

Analytical skills

Interpersonal communication

Job description

A financial services leader is seeking an Associate Manager for the Disability National Admin team in Southwestern Ontario. This role requires strong leadership abilities and expertise in disability case management. You will lead a team of 20, focusing on strategic development and continuous improvement. The ideal candidate has problem-solving skills and can thrive in a dynamic work environment. Proficiency in both English and French is a plus. Competitive salary range is provided based on location and experience.