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Collections Specialist Remote- must live within 30 miles of Cleveland OH!

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Collections Specialist Remote- must live within 30 miles of Cleveland OH!
Republic Services
Cleveland (OH)
Remote
USD 10,000 - 60,000
Full time
Today
Be an early applicant

Job summary

A leading environmental services provider in Cleveland is hiring for a collections role requiring strong communication and organizational skills. Responsibilities include managing customer accounts, reconciling payments, and monitoring delinquent accounts. Candidates should have a high school diploma and at least two years of relevant experience. The position offers competitive pay, with salaries up to $29.82 per hour, and a comprehensive benefits package.

Benefits

Comprehensive medical, dental, and vision coverage
401(k) plan with company match
Employee Stock Purchase Plan (ESPP)

Qualifications

  • Minimum of 2 years of collections or relevant experience required.
  • Thorough knowledge and understanding of collections transactions and processes.
  • Ability to manage time effectively.

Responsibilities

  • Contact customers to update accounts to current status.
  • Reconcile and apply customer payments accurately.
  • Monitor delinquent accounts for resolution.

Skills

Strong organizational skills
Effective communication
Negotiation skills

Education

High School diploma or GED
Job description
Overview

Employer Industry: Environmental Services

Why consider this job opportunity
  • Salary up to $29.82
  • Rewarding compensation and benefits package including comprehensive medical, dental, and vision coverage
  • Opportunity to participate in a 401(k) plan with a generous company match and an Employee Stock Purchase Plan (ESPP)
  • Supportive work environment with a focus on employee engagement and community impact
  • Potential for career advancement within a leading company in the environmental services industry
What to Expect (Job Responsibilities)
  • Contact customers via phone, fax, email, or letter to update accounts to current status
  • Reconcile and apply customer payments, ensuring accurate documentation of actions taken
  • Monitor delinquent accounts and prioritize high-priority tasks for resolution
  • Research and address customer inquiries related to billing and payment issues
  • Process payments from delinquent customers and negotiate payment arrangements as needed
What is Required (Qualifications)
  • High School diploma or GED
  • Minimum of 2 years of collections or relevant experience required
  • Thorough knowledge and understanding of collections transactions and processes
  • Strong organizational skills to complete system-assigned tasks within designated timeframes
  • Ability to communicate effectively with management and other departments to resolve customer issues
How to Stand Out (Preferred Qualifications)
  • Experience in a fast-paced collections environment
  • Knowledge of billing systems and customer account management
  • Strong negotiation skills for payment arrangements and settlements
  • Familiarity with financial regulations and compliance
  • Demonstrated ability to work independently and manage time effectively

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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