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Technical Support Engineer
Resumo da oferta
A rapidly growing software development company in Canada is seeking a remote Technical Support Engineer. The ideal candidate has at least two years of IT support experience, strong troubleshooting skills, and expertise in email/networking protocols. This position offers competitive salary, health and dental benefits, and opportunities for career progression.
Serviços
Qualificações
- Minimum two years in IT support or system administration.
- Expert knowledge of email and networking protocols.
- Track record of resolving complex technical issues.
Conhecimentos
Ferramentas
We are looking for multiple (5) Technical Support Engineersfor our client looking to build out a brand new team! This is a remote position, with a company based in Vancouver. Our client is a rapidly growing software development company.
- Two years in IT support related field or minimum two years' experience in system (Messaging) administration preferred
- Expert knowledge of email/networking protocols (e.g.: SMTP, EWS, NRPC, IMAP, DNS, and RFCs)
- Knowledge of email & collaboration platforms (e.g.: Office 365, Exchange, G-suite, Lotus Notes, GroupWise, Zimbra, etc.)
- Solid track record of troubleshooting and resolving complex technical issues
- Experience with Exchange Administration (or any other email & collaboration platform)
- Experience using PowerShell for automation, implementation, and data extraction
- Microsoft Exchange, Google, OneDrive for Business, SharePoint, Domino / Lotus Notes migration experience a plus
- Knowledge of Microsoft Exchange 2003, 2007, 2010, 2013, 2016, & Office 365 (Exchange Online) strongly preferred
- Knowledge of Directory services (DirSync,AADSync, Active Directory / domains)
- Microsoft technical certifications, including the MCSE, MCSA, and prior MCITP certifications with Exchange emphasis
- Competitive Salary!
- Health and dental benefits
- Plenty of vacation time
- Opportunity for career progression
- Completely remote work!
If this role sounds like something you might be interested in, please click apply!
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.