Strategy and Operations Lead

Webflow; Canada; Remote; CAD 199,000 - 282,000; Full time

Job summary

A leading web development platform is looking for a Strategy and Operations Lead based in Canada. You'll drive the Marketplace strategy, optimize creator experiences, and align asset review teams, using data to shape decisions. Ideal candidates have 7+ years in a similar role and a BA/BS degree. The role is remote-first, offering competitive salaries and comprehensive benefits.

Benefits

Equity ownership (RSUs)

100% employer-paid healthcare

Flexible PTO and sabbatical program

Access to mental wellness programs

Qualifications

• 7+ years of experience in operations, product, strategy, or similar roles.
• Proven track record of driving strategy from ideation through execution.
• Comfortable in navigating ambiguity and scaling new systems.

Responsibilities

• Own Marketplace strategy across pricing, payouts, supply, and expansion.
• Use data-driven frameworks and analytical thinking to approach opportunities.
• Partner with Product and Engineering teams for user experience improvements.

Skills

Operational leadership

Data-driven approach

SQL proficiency

Low-code/no-code tools

Process-oriented mindset

Education

BA/BS degree or equivalent experience

Job description

At Webflow, our mission is to bring development superpowers to everyone. As the pioneer of the Website Experience Platform (WXP), we’re redefining how teams Build, Manage, and Optimize for the web — combining visual development, powerful content management systems, AI-driven personalization, seamless hosting, and end-to-end analytics in a single, unified platform. With AI at the core, Webflow helps teams move faster, create more performant digital experiences, and scale without heavy engineering support. From independent designers and creative agencies to global enterprises, hundreds of thousands of organizations use Webflow to turn ideas into reality — and to power what’s possible on the web.

We’re looking for a Strategy and Operations Lead to drive the success, growth, and evolution of the Webflow Marketplace — a critical ecosystem that empowers our community of creators, partners, and developers. In this role, you’ll shape how creators earn, how customers discover value, and how Webflow expands its creative economy.

About the role:

• Location: Remote-first (United States; BC & ON, Canada)
• Full-time
• Permanent
• Exempt
• Salary: The base pay ranges are tailored to geographic markets. The specific base pay within the range will be determined by the candidate’s location, experience, qualifications, and skills.
  • United States (USD):
    • Zone A: $175,800 - $247,700
    • Zone B: $164,500 - $232,200
    • Zone C: $154,200 - $217,600
  • Canada (CAD, ON & BC):
    • Zone CAD: $199,300 - $281,100
• Eligible for Webflow’s company-wide bonus program. Target amounts are a percentage of base salary and vary by career level.
• Reporting to the Senior Group Product Manager

As a Strategy and Operations Lead, you’ll own Marketplace strategy across pricing, payouts, supply, and expansion into new asset types (templates, libraries, and beyond). You’ll use data‑driven frameworks and analytical thinking to approach opportunities and share insights with the broader leadership team. You’ll conduct experiments to identify optimizations and future roadmap initiatives. You’ll partner with Product and Engineering teams to design improvements to the Marketplace user and creator experiences. You’ll guide and align asset review teams, ensuring high standards of quality and consistency. You’ll champion the creator community, gathering insights and translating feedback into actionable strategy.

In addition to the responsibilities outlined above, Webflow will support you in identifying where your interests and development opportunities lie and help you incorporate them into your role.

About you:

Requirements:

• BA/BS degree or equivalent experience

You’re an operational leader with a builder’s mindset — comfortable navigating ambiguity, scaling new systems, and balancing the needs of creators, customers, and business goals. You’ll thrive as a Strategy and Operations Lead if you:

• Have 7+ years of experience in an operations, product, strategy, or similar role
• Have a proven track record of driving strategy from ideation through execution
• Are data driven and are proficient in SQL
• Are comfortable building solutions with low‑code/no‑code software
• Are process‑oriented and have an eye for simple solutions
• Stay curious and open to growth — actively building fluency in emerging technologies like AI to unlock creativity, accelerate progress, and amplify impact.

Our Core Behaviors:

• Build lasting customer trust. We build trust by taking action that puts customer trust first.
• Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
• Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
• Deliver with speed, quality, and craft. We move fast because the moment demands it, and we do so without lowering the bar.

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately‑owned company
• 100% employer‑paid healthcare, vision, and dental insurance coverage for full‑time employees (working 30+ hours per week) and their dependents. Full‑time employees may also be eligible for voluntary insurance options where applicable in the respective country of employment.
• 12 weeks of paid parental leave for both birthing and non‑birthing caregivers, as well as an additional 6‑8 weeks of pregnancy disability leave for birthing parents to be used before child bonding leave (note: where local requirements are more generous, employees receive the greater benefit); full‑time employees also have access to family planning care and reimbursement.
• Flexible PTO for all locations and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support work and wellness
• 401(k) plan or pension schemes (in countries where statutorily required), and other financial wellness benefits, like CPA and financial advisor coverage

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job‑related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you’ll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.