Remote Patient Care Coordinator for Health Network

Shoppers Drug Mart; Mississauga; Remote; CAD 45,000 - 55,000; Full time

Job summary

A leading pharmacy retailer in Mississauga is seeking a Patient Care Coordinator to manage patient enrollments and inquiries. The role involves collaborating closely with Patient Care Specialists and handling sensitive information. Candidates should have strong customer service skills and a compassionate approach. This is a full-time position with a permanent work-from-home option available within Canada.

Benefits

Discount program

Competitive pay

Online learning opportunities

Qualifications

• Ability to maintain patient confidentiality as per legal requirements.
• Skills in handling sensitive information with professionalism.
• Experience in customer service and support.

Responsibilities

• Manage new patient enrollments and respond to inquiries.
• Triage calls to the appropriate team members.
• Index documents and support the Patient Care Specialists.

Skills

Customer service

Empathy

Triage calls

Job description

A leading pharmacy retailer in Mississauga is seeking a Patient Care Coordinator to manage patient enrollments and inquiries. The role involves collaborating closely with Patient Care Specialists and handling sensitive information. Candidates should have strong customer service skills and a compassionate approach. This is a full-time position with a permanent work-from-home option available within Canada.