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Jump! recruiters
Remote Bilingual French/English Customer Service for Loyalty
Job summary
A customer service company is seeking a French Bilingual Customer Service Representative to support its Loyalty Program operations remotely. The successful candidate will assist French- and English-speaking customers with inquiries and account management, provide excellent service, and collaborate with internal teams to resolve issues. This role requires strong communication skills and at least 1-2 years of customer service experience. The company offers a competitive salary and work-from-home flexibility.
Benefits
Qualifications
- Minimum 1–2 years of experience in customer service, preferably in a call center.
- Previous remote work experience is an asset.
Responsibilities
- Provide prompt and professional responses to customer inquiries.
- Assist customers with loyalty program enrollment and troubleshooting issues.
- Manage customer complaints effectively.
- Collaborate with internal departments to resolve complex issues.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.