Remote Bilingual CSR - French/English, Flexible Hours

ABL Employment.com; Remote; Full time

Job summary

An established industry player is seeking dynamic Customer Service Representatives fluent in both French and English. This full-time role offers the flexibility of working from home while engaging with customers in the telecommunications sector. You will be responsible for addressing customer inquiries, troubleshooting issues, and providing product recommendations. With a competitive pay structure and numerous advantages, including health benefits and growth opportunities, this position is perfect for those looking to advance their careers in a supportive environment. Join a team that values your contributions and provides the tools you need to succeed!

Benefits

Health benefits: medical, dental, vision

Bonuses & incentives programs

Flexible schedule options

Direct-hire position

Refer a friend bonus

Room to grow & advance

All equipment shipped to home

Qualifications

• Must be fluent in both French and English.
• Minimum 6 months of customer service experience required.

Responsibilities

• Communicate with customers through inbound calls.
• Identify customer needs and assist with troubleshooting.

Skills

Fluency in French

Fluency in English

Active listening

Customer service

Education

High school diploma or equivalent

Tools

Computer with internet connection

Job description

An established industry player is seeking dynamic Customer Service Representatives fluent in both French and English. This full-time role offers the flexibility of working from home while engaging with customers in the telecommunications sector. You will be responsible for addressing customer inquiries, troubleshooting issues, and providing product recommendations. With a competitive pay structure and numerous advantages, including health benefits and growth opportunities, this position is perfect for those looking to advance their careers in a supportive environment. Join a team that values your contributions and provides the tools you need to succeed!