Jobs in Burnaby, Canada

Job summary

An established international financial services provider seeks a Bilingual Disability Case Manager to manage disability benefits in a remote role. You'll support clients across Canada through their recovery journey, utilizing strong bilingual communication skills, critical thinking, and analytical abilities. The position requires a post-secondary diploma and is focused on positive case management to facilitate reintegration into the workforce. Join a dynamic team and enjoy a flexibility-driven work environment with multiple benefits and support for personal growth.

Benefits

Qualifications

• Fully bilingual (French/English) to support clients outside of Quebec.
• Post-secondary education or equivalent work experience.
• Ability to make meaningful decisions under tight deadlines.
• Knowledge of disability management and group benefits is an asset.

Responsibilities

• Handle a dedicated caseload complying with service level agreements.
• Perform daily administrative tasks including responding to calls and emails.
• Assess claims based on contractual, medical, and vocational barriers.
• Develop relationships with plan sponsors, members, and treatment providers.
• Write letters communicating benefit-related information.