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Bilingual Customer Support Pro — Remote (Spanish/English)
Job summary
A leading AI growth system provider is hiring a Customer Support Representative. This role requires fluent Spanish and English skills to assist restaurant owners with questions and problems. You'll manage a high volume of inquiries via calls, messages, and emails, aiming for exceptional customer satisfaction. The position is fully remote, offering flexibility in hours, including weekends. Candidates with customer support experience at software companies and knowledge of restaurant operations are preferred. Enjoy benefits like comprehensive health coverage and unlimited PTO.
Benefits
Qualifications
- Proven experience in customer support, ideally in a software setting.
- Excellent spoken and written communication in both Spanish and English.
- Ability to work in a fast-paced environment.
Responsibilities
- Respond promptly to customer inquiries through various channels.
- Maintain a customer satisfaction level over 90%.
- Log interactions and activities using Salesforce.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.