Jobs in Barrie, Canada

Job Title: Senior Quality Assurance Specialist

Reporting to: Quality Systems/Quality Assurance Manager

Roles reporting to this position: Quality Assurance Specialist, Inspector

Summary of Role:

A leadership role that actively supports the following requirements:

• Maintaining Quality management system registration to ISO 9001:2015 and 14001-2015 standards employed at the organization and Quality Manual requirements
• Maintaining certification to D-01-05 and CWPCP Quality Plan
• New product introduction planning and deliverables
• Product quality meets internal and customer objectives.
• Internal QMS processes to meet target objectives.
• Champion of Quality Management System.

Internal Customers: Operational Departments, Management of organization and Leadership

External Customers: Suppliers of materials and products to organization; as well as customers and end users of products, Registration and certification bodies.

This role supports all day-to-day use of policies, procedures, methods and activities related to the effectiveness of the Quality and Environmental Management Systems and includes the following responsibilities:

• Manage preparation for, organization of and support the ISO audits
• Recommend and implement changes to the quality management systems, policies, procedures and processes
• Support management review meetings and actions
• Provide failure analysis and associate corrective action of customer escapes, supplier and internal non-conformances
• Educating and training of company personnel on the Quality Management Systems and procedures
• Recommending drawing and procedure changes
• Supporting the development of new products through project quality planning activities such as project deliverables, project quality plans, design reviews, first articles, reports, configuration audits and analysis as required
• Writing workmanship standards and defining verification checklists. Supporting Verification staff to ensure flow of material.
• Recommending improvements to ensure the effectiveness and efficiency of the verification process
• Inspector and operator self-verification training and certification
• Supporting the database/records, defining test and inspection specifications, documents and ensuring all records are accurate
• Leading the investigation and disposition of customer, internal and supplier Non-conformances. Initiating MRB meetings
• Manage team, including direction, development and oversight
• Performing the following types of audits as required, supplier, quality management system, environmental, work cell and configuration
• Initiating, investigating, determining root cause, action plans, follow up, documenting and verification of corrective actions as required. Using the QA toolkit and problem-solving methodologies on a day-to-day basis.
• Originating and closing Quality Alerts
• Recommending improvements to vendor quality requirements and performing vendor approvals
• Maintaining the equipment calibration system, outsourcing calibration and performing select calibrations or verifications
• Collect and analyze data and generate KPI reports, initiate actions when targets are not met
• Assessing and monitoring business process systems and manufacturing processes to ensure they function effectively and meet targets. Identify risks to those processes
• Interaction and co-ordination with all departments to ensure quality targets are met or actions defined
• Visual verification and quality auditing of manufactured products as required.
• Hands-on testing as required
• Record keeping; maintaining documentation and verification files
• Working closely with the Plant Manager to ensure work flows smoothly through the verification process to meet company delivery schedules
• Being alert to potential problems and bringing them to the attention of the Quality Manager/General Manager

Supporting Continuous Improvement activities using the appropriate C.I. tools such as; 5Why’s, 8D Problem Solving, Advanced Quality Planning, 5S, etc.

Other duties and responsibilities that may be assigned to the role.

• Ability to work with customers, suppliers and across all departments at a hands-on, as well as at a management level with minimal supervision
• Coherent, logical, accurate, complete and prompt analysis, reports, audits, non-conformances, corrective actions, KPI’s and investigations
• Excellent knowledge of principles, methods, policies and procedures for quality systems
• Experience with auditing (Internal and with external suppliers)
• Strong ability to clearly communicate verbally and in writing and present complex issues in a clear concise manner using problem solving tools as required
• Coach/train quality assurance team members and other staff as required
• Efficient and work within schedule requirements
• Dependable - being able to work well and to standards without supervision
• Safety – Participates in Safety practices, policies and procedures to ensure a safe work environment

Must have direct experience or be proficient with:

• ISO 9001 Quality management standard. Experience with ISO14001:2015 would be an asset.
• Technical knowledge of electronics manufacturing, assembly and test techniques.
• Interpret and influence the engineering drawing package and quality requirements
• Root cause, problem solving and analytical skills; use of the 8D problem solving techniques, pareto analysis, statistical methods, 5Why
• Taking ownership of issues, tasks and initiates actions, including follow up and tracking
• Non-conformance investigation and management
• Ability to work independently as well as within a team at various levels within an organization
• MS Office skills, including Word, Excel and PPT

• Special processes such as; soldering
• Ability to use test equipment such as test jigs as required
• Environmental management systems
• Negotiation skills to achieve win-win solutions.
• Ability to influence others at various levels within an organization.
• MRP and QMS data systems.
• Works as part of a team – for example, constructive contributions to team, co-operation with others in the team and across the company
• Communicates effectively – Provides and receives information clearly and effectively
• Ensures accuracy and quality – ensures that work is done correctly, completely, consistently and to required standards
• Accountable for actions
• Operates with integrity
• Understands the customer’s view
• Challenges the status quo and embraces change
• Operates with safety as a priority

Technology or Engineering Degree and (Preferred) have a quality (CQE etc) or six sigma accreditations.

Minimum 5 years’ experience in Quality Engineering role in a similar environment is preferred