Jobs in Ajax, Germany

Employer Industry: Business Process Outsourcing

Why consider this job opportunity:
- Starting compensation based on experience, with competitive benefits
- Participate in contests with cash bonuses and prizes, including electronics and vacations
- Comprehensive health benefits available after 90 days of employment
- Opportunities for career advancement through internal promotions
- Paid training to develop new skills while earning a paycheck
- Enjoy a fun, engaging work environment with a casual dress code

What to Expect (Job Responsibilities):
- Provide customer service, technical support, and sales interactions to resolve customer issues
- Utilize technology for account management and complete relevant tasks
- Identify sales opportunities and apply skills to enhance customer experience
- Effectively handle customer dissatisfaction by escalating issues when necessary
- Strive for first call resolution through problem-solving and effective call handling

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite and understanding of the Windows operating system

How to Stand Out (Preferred Qualifications):
- Highly motivated, energetic, and dedicated to customer service
- Ability to evaluate, troubleshoot, and follow up on customer issues
- Strong aptitude for conflict resolution, problem-solving, and negotiation
- Reliable with the ability to maintain regular attendance and punctuality
- Excellent interpersonal skills and the ability to build relationships with team members and customers

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveBenefits #RemoteWorkOpportunity

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