Jobs in Ajax, Canada

Employer Industry: Banking and Financial Services

• Competitive salary and incentive pay
• Comprehensive benefits program, including banking benefits and a defined benefit pension plan
• Opportunity for career growth and development with initiatives like Purpose Day
• Work remotely with the flexibility to manage your work environment
• Engaging and inclusive workplace culture focused on teamwork and accountability

• Serve as a primary point of contact for clients regarding mortgage inquiries, ensuring a high level of client engagement
• Analyze customer financial needs and identify opportunities for cross-selling additional banking products
• Provide clear and factual explanations of mortgage products and services, ensuring clients understand their options
• Collaborate with internal teams to resolve client issues and ensure compliance with policies and regulations
• Maintain up-to-date knowledge of mortgage products, policies, and market trends to effectively assist clients

• Fluency in both French and English to serve diverse clients
• Strong problem-solving skills and ability to take ownership of client issues
• Excellent communication skills, both written and verbal
• Ability to work independently in a remote environment with a secure workspace
• Flexibility to work varied hours, including evenings and weekends as required

• Previous experience in a call center or customer service role within the banking or financial services industry
• Knowledge of mortgage products and related financial services
• Proven track record of achieving sales or performance targets

#Banking #CustomerService #RemoteWork #CareerGrowth #MortgageSpecialist

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.