E-Merchandising Manager

Arc'teryx Equipment; Canada; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading outdoor apparel company is seeking a Digital Merchandising Manager to develop and execute eMerchandising strategies, enhance customer engagement, and oversee visual merchandising. The ideal candidate will have at least 5 years of relevant experience, strong analytical skills, and the ability to manage a team. This role offers opportunities to shape online shopping experiences and collaborate with multiple departments.

Qualifications

• Minimum 5 years of experience in digital merchandising or e-commerce.
• Proven track record of successful merchandising strategies.
• Experience managing a team.

Responsibilities

• Develop and implement an eMerchandising strategy.
• Optimize on-site search and navigation for better discoverability.
• Monitor and manage stock levels to ensure product availability.

Skills

Digital merchandising

E-commerce principles

Visual merchandising

Project management

Analytical skills

E-commerce platforms

Job description

Role Overview

Set and execute the digital merchandising strategy to ensure an engaging and efficient online shopping experience. Manage visual merchandising, on-site product discovery, product education, and stock flow and reporting.

Responsibilities

Setting eMerchandising Strategy

• Working with our global team, develop and implement an eMerchandising strategy that aligns with the company’s overall goals and objectives on revenue and engagement.
• Continuously analyze and optimize the merchandising strategy to improve customer engagement and conversion rates.
• Collaborate with the marketing and e-commerce teams to ensure the strategy is integrated into broader online initiatives.

Visual Merchandising

• Oversee the visual presentation of products on the website to ensure a consistent and appealing shopping experience.
• Develop and execute seasonal and promotional merchandising plans.
• Ensure that product pages are visually appealing and provide a seamless user experience.

On-site Product Discovery

• Optimize on-site search and navigation to improve product discoverability.
• Implement strategies to enhance product recommendations and cross-selling opportunities.
• Analyze user behavior to identify and address gaps in product discovery.
• Review seasonal merchandising touchpoints and implement new features where necessary.

Product Education

• Work with marketing to develop and manage content that educates customers about products, including features, benefits, and usage.
• Collaborate with the content team to create product descriptions, guides, and videos.
• Ensure that product information is accurate, up-to-date, and engaging.
• Review product page descriptions and ensure best translation and information for local consumer.

Stock Flow and Reporting

• Creating, managing, and delivering data-driven site merchandising strategies focusing on year-on-year sales growth, conversion, and engagement across Arcteryx.jp
• Monitor and manage stock levels to ensure product availability and minimize stockouts.
• Coordinate with the supply chain and inventory management teams to optimize stock flow.
• Develop and maintain reporting systems to track inventory, sales, and merchandising performance.
• Provide insights and recommendations based on data analysis to improve stock management.

Required Experience

• Minimum 5 years of experience in digital merchandising or e-commerce
• Proven track record of developing and executing successful merchandising strategies
• Experience managing a team
• Experience with e-commerce platforms and inventory management systems

Required Skills

• Strong understanding of digital merchandising and e-commerce principles
• Proficient in visual merchandising and on-site product discovery techniques
• Excellent project management skills
• Strong analytical skills to measure and optimize merchandising performance
• Proficient with e-commerce platforms and merchandising tools

Core Competencies for our Team

• Strategic thinking
• Attention to detail
• Analytical mindset
• Strong communication skills
• Team spirit
• Customer-centric mentality