Jobs in Ajax, Canada

Employer Industry: Business Process Outsourcing (BPO)

• Salary up to competitive hourly rates
• Opportunity for career growth and internal promotions
• Work remotely from the comfort of your home
• Comprehensive benefits package including medical, dental, and vision coverage
• Engaging work environment with daily contests and prizes
• Paid training to help you develop new skills while earning a paycheck

• Handle inbound customer inquiries and troubleshoot basic technical issues
• Provide quality customer service and ensure a positive experience
• Utilize systems and technology for account management tasks
• Identify sales opportunities and effectively communicate product offerings
• Escalate customer dissatisfaction to the management team when necessary

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Strong customer service orientation with the ability to resolve conflicts

• Experience in customer service, tech support, inside sales, or back-office support
• Ability to type swiftly and accurately (20+ words a minute)
• Familiarity with Windows operating systems
• Strong interpersonal skills and ability to build relationships

#BusinessProcessOutsourcing #CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits

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