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technical support supervisor
Job summary
A technical support company is seeking a full-time employee in Calgary. Responsibilities include responding to users' technical issues, providing advice and training, and supervising support workers. Applicants must have a high school diploma and some experience in technical support. The role requires in-person work, with no remote option available.
Qualifications
- Experience of 1 to less than 2 years in a technical support role.
Responsibilities
- Respond to users experiencing difficulties with computers.
- Consult user guides and manuals to implement solutions.
- Provide advice and training to users in response to difficulties.
- Collect and maintain a problems and solutions log.
- Supervise other technical support workers.
- Provide business systems and network support to users.
- Set up equipment for employee use.
Skills
Education
Posted on November 17, 2025 by a licensed third‑party for Employer details Supply Kings
- Salary 29.54 hourly / 30 to 40 hours per week
- Terms of employment Permanent employment Full time
- Starts as soon as possible
- Source Job Bank #3446901
- Secondary (high) school graduation certificate
1 year to less than 2 years
Work must be completed at the physical location. There is no option to work remotely.
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Accurate
- Client focus
- InitiativeJudgement
- Organized
- Team player
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada
- other candidates, with or without a valid Canadian work permit
2025-12-17
This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.