retail sales manager

Shell Canada-Abbotsford; Surrey; On-site; CAD 60,000 - 80,000; Full time

Job summary

A retail business in Canada is seeking a full-time manager to oversee daily operations, manage staff, and ensure customer satisfaction. The role requires experience with point of sale systems and the ability to handle multiple tasks in a fast-paced environment. The candidate should possess strong analytical and interpersonal skills. This position is located onsite in Surrey, Canada.

Benefits

Free parking available

Paid time off (volunteering or personal days)

Responsibilities

• Direct and control daily operations.
• Evaluate daily operations.
• Plan and organize daily operations.
• Manage staff and assign duties.
• Implement price and credits policies.
• Locate, select and procure merchandise for resale.
• Plan budgets and monitor revenues and expenses.
• Determine staffing requirements.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Recruit, hire and supervise staff and/or volunteers.
• Oversee payroll administration.
• Conduct performance reviews.
• Supervise office and volunteer staff.

Skills

Analytical

Goal-oriented

Integrity

Quick learner

Time management

Client focus

Efficient interpersonal skills

Organized

Team player

Ability to multitask

Tools

Point of sale system

Adobe Acrobat Reader

MS Office

Job description

Posted on November 17, 2025 by Employer details Shell Canada-Abbotsford

Job details

• Salary 41.00 hourly / 40 hours per week
• Terms of employment Permanent employment Full time

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail business

Responsibilities

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff
• MS Office

Supervision

• 5-10 people

Experience and specialization

• Point of sale system
• Adobe Acrobat Reader

Additional information

• Basic security clearance
• Criminal record check

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Analytical
• Goal-oriented
• Integrity
• Quick learner
• Time management
• Client focus
• Efficient interpersonal skills
• Organized
• Team player
• Ability to multitask

Other benefits

• Free parking available
• Paid time off (volunteering or personal days)

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

• Supports newcomers and/or refugees with foreign credential recognition

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and/or networking opportunities for mature workers
• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

Who can apply for this job?

• Canadian citizens and permanent or temporary residents of Canada
• Other candidates, with or without a valid Canadian work permit

Advertised until 2025-12-17

Important notice:

This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.