technical support supervisor

Supply Kings; Calgary; On-site; CAD 100,000 - 125,000; Full time

Job summary

A technical support company is seeking a full-time employee in Calgary. Responsibilities include responding to users' technical issues, providing advice and training, and supervising support workers. Applicants must have a high school diploma and some experience in technical support. The role requires in-person work, with no remote option available.

Qualifications

• Experience of 1 to less than 2 years in a technical support role.

Responsibilities

• Respond to users experiencing difficulties with computers.
• Consult user guides and manuals to implement solutions.
• Provide advice and training to users in response to difficulties.
• Collect and maintain a problems and solutions log.
• Supervise other technical support workers.
• Provide business systems and network support to users.
• Set up equipment for employee use.

Skills

Client focus

Team player

Organized

Initiative

Accurate

Education

Secondary (high) school graduation certificate

Job description

Posted on November 17, 2025 by a licensed third‑party for Employer details Supply Kings

Job details

• Salary 29.54 hourly / 30 to 40 hours per week
• Terms of employment Permanent employment Full time
• Starts as soon as possible
• Source Job Bank #3446901

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Personal suitability

• Accurate
• Client focus
• InitiativeJudgement
• Organized
• Team player

Who can apply for this job?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada
• other candidates, with or without a valid Canadian work permit

Advertised until

2025-12-17

Important notice

This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.