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Senior Credit Specialist - Remote Credit Support
Résumé du poste
A leading Canadian financial institution is seeking a Senior Credit Specialist to enhance customer experience and provide support on complex credit issues. The role is primarily remote, requiring occasional on-site presence for equipment access. Candidates should be adaptable, possess excellent problem-solving skills, and be fluent in both French and English to cater to diverse clientele. The position emphasizes building customer relationships and offering tailored solutions for credit needs.
Prestations
Qualifications
- Extensive working experience in a credit-lending environment.
- Fluency in French and English to support business operations.
Responsabilités
- Provide guidance on complex credit issues.
- Engage with clients to enhance the customer experience.
- Take ownership of customer issues for resolution.
- Recommend solutions to improve overall customer experience.
- Navigate multiple software applications.
Connaissances
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.