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Client-Site Windows Desktop Support Technician
Job summary
A leading technology firm in Toronto, Ontario is seeking a Desktop Support Technician. The role involves providing excellent on-site customer service, performing installations, maintenance, and troubleshooting of desktops and notebooks. Candidates should have at least 3 years of relevant experience, strong technical skills in Windows, and a solid background in customer support. A+ certification or equivalent ability is preferred. This client-based position requires good communication skills and teamwork to deliver high-quality support.
Qualifications
- 3 years desktop/technical Windows support experience required.
- Ability to lift and move technology hardware.
- Physical capability to provide break-fix services.
Responsibilities
- Responsible for installation and troubleshooting of desktops and notebooks.
- Provide technical support and incident management services.
- Optimize desktop configurations at customer sites.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.