Field Service Technician - Secure Power - Mississauga

Schneider Electric North America; Mississauga; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading energy management company is seeking a professional to provide technical services for APC-MGE UPS customers in Mississauga. The role requires electrical engineering knowledge, strong customer service skills, and the ability to perform site analysis and maintenance on equipment. The ideal candidate will possess 3-4 years of field experience and a commitment to safety. Attractive benefits include a competitive package, health plans, and career development opportunities.

Benefits

Competitive package

Healthcare plan

Paid family leave

Career development programs

Qualifications

• 3-4 years of field experience in electrical engineering or a journeyman electrician.
• Prior experience with 3-phase UPS systems is a plus.
• Ability to work independently with general guidance.

Responsibilities

• Perform Startup/Commissioning and Preventive Maintenance on APC-MGE equipment.
• Conduct basic Power Audits of customers' distribution systems.
• Document all required information for site visits.

Skills

Electrical safety knowledge

Customer service skills

Technical analysis

Ability to travel

Education

Electrical Engineering Technologist or Certified Journeyman Electrician

Tools

Basic test and measurement equipment

Job description

Job Overview

Discover the opportunity to join an international, dynamic, and responsible company that fosters the development of all its people around the world. Every day, we empower employees to achieve more and experience exciting careers. Find out how our values and unique position make Schneider Electric the employer of choice.

Schneider Electric is looking for an Individual Responsible to provide Professional Services for APC‑MGE UPS (uninterruptible power supply) customers. The role involves technical site analysis to resolve customer issues and to perform field service duties on APC‑MGE’s complete range of single‑phase and 3‑phase equipment. Strong knowledge of job site electrical safety, electrical distribution systems, basic test and measurement equipment, electrical code and IEEE requirements, and electronic principles is required. A high level of customer service skills and the ability to travel are essential.

Main Responsibilities

• Perform Startup/Commissioning on all APC‑MGE equipment across the entire product line on single and multi‑module systems;
• Perform Preventive Maintenance on all APC‑MGE equipment across the entire product line on single and multi‑module systems;
• Perform Unscheduled Maintenance on all APC‑MGE equipment across the entire product line on single and multi‑module systems;
• Perform basic Power Audits of customers’ distribution systems, working with Sales to complete Availability Assessments;
• Document all required information for each site visit performed;
• Work with other team members to complete custom and large installation projects;
• Properly document, label, and return all defective parts utilized in the repair of APC‑MGE equipment to the designated disposal/repair location;
• Educate customers on basic operation of their equipment and inform them of issues that may arise;
• Assist Service Partners in site visits, evaluating technical and professional performance;
• Perform other duties as assigned.

Qualifications and Skills

• Electrical Engineering Technologist with 3‑4 years of field experience or Certified Journeyman Electrician with minimum 3‑4 years of Commercial and Industrial experience;
• Prior experience in the industrial electric field is a plus;
• Prior 3‑phase UPS experience is a plus;
• Primary focus on job site electrical safety at all times;
• High level of technical knowledge of electronic/electrical component theory;
• Must be able to perform duties with general direction, receiving only general guidance with respect to overall objectives; work is usually quite independent of other team members;
• Must operate within division policy guidelines using independent judgment in achieving assigned objectives;
• Must comply with all safety policies, practices and procedures;
• Participate in proactive team efforts to achieve departmental and company goals;
• Ability to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations;
• Ability to write reports, business correspondence, and procedure manuals;
• Ability to effectively present information and respond to questions from groups of managers, clients, and customers;
• Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume;
• Ability to apply concepts of algebra and geometry;
• Ability to define problems, collect data, establish facts and draw valid conclusions; interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables;
• Proficient personal computer skills including email, record‑keeping, routine database activity, word processing, spreadsheets, graphics, etc.;
• Handle multiple tasks simultaneously;
• Must be able to stand, walk, and sit for extended periods of time; be agile and mobile with respect to finger, hand, arm, and leg movement;
• Must be able to lift and carry heavy objects up to 50 pounds;
• Must be able to see and focus clearly up close as well as short distances;
• Clean driving record;
• Ability to travel.

Schneider offers

• Great Benefits: Competitive package, Group pension match, Healthcare plan, paid family leave, well‑being programs, holidays & paid time off, recharge breaks, employee share ownership plan and more.
• Inclusive Environment: Diversity is an integral part of our history, culture, and identity. Schneider Electric builds a culture of respect where everyone feels safe to be their authentic selves.
• Career Development: We empower our people to grow and learn every day, developing new skills and building careers for today and tomorrow (mentoring, coaching, training, tuition reimbursement).
• Accelerate your Career in Sustainability: Sustainability has, in recent years, shifted from the margins to the center of the corporate agenda.

Schneider Electric is an Equal Opportunity Employer. We provide equal employment and advancement opportunities in recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic.

To apply, please submit an online application. This position will be posted until filled.