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PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!

Retail Sales Associate Part Time

At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love — a lesson we learn from our pets — and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

• Paid weekly
• Associate discounts and perks
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Career pathing
• Development Opportunities

PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility for store cleanliness, maintenance, pet safety standards, and the direct care of pets within our store.

Responsibilities include, but are not limited to:

1. Engaging with pet parents in person, over the phone, at the sales register, and online to ensure positive outcomes.
2. Greeting pet parents and answering their questions throughout the store.
3. Preparing online orders for in-store pickup and ensuring a smooth, positive experience.
4. Caring for store-owned pets, including feeding, watering, and cleaning habitats (birds, reptiles, small animals, insects, and fish aquariums).
5. Maintaining store cleanliness standards.
6. Supporting weekly price changes and promotional pricing.
7. Staging and sorting new products to match sales floor planners.
8. Filling, facing, and recovering products to meet sales standards.
9. Recommending, informing, and selling merchandise, services, and live pets.
10. Administering store-owned pet medications as directed by a veterinarian.
11. Promoting special events such as adoption weekends, Treats enrollment, and charity events.
12. Ensuring a safe environment for staff, pets, and customers.
13. Acting immediately when a sick or injured pet is identified, including transport to a vet as needed.
14. Assisting in various areas of the store as required.
15. Participating in our culture of Belonging and Recognition.
16. Following all company policies and procedures.

• Strong written and verbal communication skills.
• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to react under pressure and maintain composure.

• Standing, walking, climbing ladders, and using hands for various tasks. Reaching, stooping, kneeling, crouching, talking, and hearing are required. Visual acuity for depth perception is necessary.
• Frequent lifting and moving up to 50 pounds; occasional team lifting over 100 pounds.
• Exposure to moving mechanical parts, wet environments with pet hair, moderate noise levels, and live animals.

Make a meaningful impact by helping customers and their pets. We cherish diversity and the unique perspectives of our 50,000 associates, united by a passion for pets.

We’re eager to hear your story and learn more about you! Apply now!

• This listing does not guarantee the position is currently open. We continually build a network of talented candidates and accept applications. Contact your local PetSmart store for current hiring status.

This job description describes the general nature and level of work performed. The actual duties and responsibilities will be provided upon hire. Pay rates are based on experience, training, skills, and store location, and will not be below the local minimum wage. PetSmart is an equal opportunity employer, considering all qualified applicants without discrimination based on race, color, religion, sex, age, national or ethnic origin, disability, or other protected characteristics.