Bilingual Licensed Insurance Advisor

Manulife; Montreal; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A leading financial services provider seeks a Bilingual Licensed Insurance Advisor to sell health, dental, travel, and life insurance. This hybrid role involves managing inbound calls and online interactions. Ideal candidates are motivated, customer-focused, and hold a valid LLQP license. Join Manulife for a flexible and supportive work environment.

Benefits

Flexible and inclusive environment

Support for learning and career growth

Health, dental, and vision benefits

Qualifications

• Fully bilingual (French/English) is required.
• High-energy with excellent communication and active listening skills.
• Motivated by sales targets.

Responsibilities

• Handle inbound and outbound sales calls.
• Provide solutions to client needs and manage online interactions.
• Meet sales, quality, and compliance measures.

Skills

Communication skills

Customer-focused attitude

Persuasion skills

Negotiation skills

Attention to detail

Education

Post-secondary degree or equivalent business experience

Tools

Salesforce

MS Outlook

Job description

As a Bilingual Licensed Insurance Advisor, you are responsible for selling Health & Dental, Travel, and Life Insurance. You will handle inbound sales calls, make outbound calls, and manage online interactions with clients who have expressed interest in our products in a professional, effective manner.

We have customers waiting to speak with you; we generate the leads.

This is a unique opportunity for motivated salespeople who already hold a valid LLQP license or who have the right skills to obtain this requirement before your start date. Manulife will cover the cost of an accredited education provider for the Harmonized LLQP course, as well as the exam and licensing fees.

We are open between 8:00 am - 8:00 pm EST, Monday to Friday, and 10:00 am - 5:00 pm EST on Saturdays.

Position Responsibilities:

• Handling inbound calls from new clients interested in Health & Dental, Travel, and Life Insurance
• Making outbound calls to clients who have shown interest in discussing our options
• Assisting clients through online chats and other digital channels
• Providing advice, discovering client needs, and offering solutions to meet those needs
• Accurately recording needs analysis and other client information through an online system
• Meeting sales, quality, and compliance measures on a monthly, quarterly, and annual basis
• Building rapport with clients through professional, personalized service to foster your own sales pipeline
• Supporting various marketing and sponsor campaigns
• Sharing customer feedback with the team and raising suggestions or concerns for improvement

Required Qualifications:

• Fully bilingual (French/English): Ability to communicate in both languages to support clients outside Quebec
• High-energy, excellent verbal and written communication skills, active listening
• Customer-focused attitude and team-oriented mindset
• Motivated by sales targets and eager to maximize earnings
• Ability to work seamlessly between an open office environment and from home
• Strong persuasion and negotiation skills using a consultative sales approach
• Attention to detail in gathering client information, needs analysis, and closing sales

Preferred Qualifications:

• Proven problem-solving skills and effective communication with diverse clients
• Ability to navigate multiple programs/screens simultaneously, proficiency in MS Outlook, Salesforce, and web-based systems
• Telephone sales or call center experience
• Insurance experience, especially with Accident & Sickness and Life Insurance
• Post-secondary degree or equivalent business experience
• Familiarity with Salesforce or other CRM tools

When you join our team:

• We’ll support your learning and career growth
• We promote a flexible, inclusive environment prioritizing well-being
• As part of our global team, we help shape your future

About Manulife and John Hancock:

Manulife Financial Corporation is a leading international financial services provider. To learn more, visit our story.

Manulife is an Equal Opportunity Employer

We embrace diversity and foster an inclusive work environment. We are committed to fair recruitment, retention, and advancement practices without discrimination. For reasonable accommodation requests, contact [e-mail].

Working Arrangement: Hybrid

Salary & Benefits:

Salary varies by market, location, and experience. Employees can participate in incentive programs. For more info, contact [e-mail]. Benefits include health, dental, mental health, vision, disability, life insurance, retirement plans, paid time off, and statutory leaves.