*Treatment Coordinator/Manager

The Marshall Group-Staffing, Recruitment & Employment Agency (Dental & Medical); Vaughan; On-site; CAD 30,000 - 60,000; Full time

Job summary

A dental staffing agency in Vaughan is seeking an experienced Treatment Coordinator/Manager to oversee the daily operations of a fully digital dental practice. The ideal candidate will have over 7 years of experience in dental office coordination, strong fiscal management skills, and exceptional leadership capabilities. Responsibilities include managing patient scheduling, ensuring compliance with regulations, and collaborating with specialists. This role offers competitive compensation between $30-$40 per hour.

Qualifications

• 7+ years of direct dental office experience required.
• Strong dental knowledge (administrative & clinical).
• Experience working with dental specialists preferred.

Responsibilities

• Explain, book, and follow-up on treatment with patients.
• Oversee daily operations, ensuring high-quality patient care.
• Coordinate patient scheduling and manage appointment systems.

Skills

Treatment coordination

Fiscal management

Leadership

Patient relations

Strong communication skills

Education

Diploma or degree in a relevant field

Tools

AbelDental software

MaxAssist

Job description

Overview

Our client is seeking a highly organized and experienced Treatment Coordinator/Manager to oversee the daily operations of a dental practice. The office is fully digital with two specialists (endodontist and periodontist) and two general dentists. There is an onsite lab where the principal dentist designs veneers, crowns, bridges, etc.

The ideal candidate will have a strong background in treatment coordination, expertise in fiscal management, and a thorough understanding of dental office procedures. This role requires exceptional leadership to manage patient relations and ensure compliance with RCDSO regulations.

Duties

• Explain, book, and follow-up on treatment with patients
• Oversee the daily operations of the dental office, ensuring efficient workflow and high-quality patient care
• Coordinate patient scheduling and manage appointment systems to optimize office efficiency
• Collaborate with in-house and outside dental specialists to improve patient care processes and outcomes
• Stay updated on industry trends, regulations, and best practices in healthcare management

Requirements

• Proven experience (7+ years) direct dental office experience is required
• Knowledge of AbelDental (Abledent) software along with MaxAssist
• Strong dental knowledge (admin & clinical)
• A diploma or degree is preferred; however, experience will also be considered
• Knowledge of dental terminology, codes, and insurance requirements
• Experience working with specialists (perio and endo would be a plus)
• Strong communication skills for effective interaction with patients, staff, and providers
• Comfortable working in a digital office
• Ability to work a variety of shifts (morning, afternoon, evenings, approx. 32-40 hours per week Monday-Thursday and one weekend day per month, not in summer)

Office hours

• Monday: 8-4
• Tuesday: 1-8
• Wednesday: 12-8
• Thursday: 8-4
• One Sunday per month: 8:30-4

Compensation

$TBD $30-$40

Only qualified candidates will be contacted