Jasper AB Overlander Mountain Lodge Front Desk Manager

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is looking for a dedicated Front Desk Manager to join their team. In this pivotal role, you will oversee daily operations at a busy dental office, ensuring a welcoming atmosphere for patients and managing administrative tasks with precision. Your strong organizational skills and attention to detail will be essential in maintaining an efficient front desk. The position offers a dynamic work environment where you will interact with patients and staff, contributing to a positive experience for all. If you thrive in a fast-paced setting and are passionate about providing excellent service, this opportunity is perfect for you.

Benefits

Dental Care

Extended Health Care

Qualifications

• 2+ years of experience in a front desk or clerical role preferred.
• Strong organizational and multitasking skills in a fast-paced environment.

Responsibilities

• Greet patients and manage front desk operations for a busy dental office.
• Schedule appointments and maintain accurate patient records.
• Utilize phone systems and Google Suite for effective communication.

Skills

Organizational Skills

Customer Service

Data Entry

Interpersonal Skills

Proofreading

Multitasking

Phone System Management

Education

Experience in Front Desk or Clerical Role

Fluent English

Driving License with Reliable Vehicle

Tools

Google Suite

Job description

Overlander Mountain Lodge
27010 Highway 16, Jasper, AB
$20–$23 an hour - Permanent, Full-time

Job details

Pay: $20–$23 an hour
Job type: Permanent, Full-time
Shift and schedule: 8 hour shift, Overtime, Weekends as needed

Location: 27010 Highway 16, Jasper, AB

Benefits:
Dental care
Extended health care

Overview

We are seeking a dedicated and organized Front Desk Manager to oversee the daily operations of our front desk at a busy dental office. The ideal candidate will possess strong organizational skills, attention to detail, and a customer-oriented mindset. This role is crucial in ensuring a welcoming environment for patients while managing administrative tasks efficiently.

Responsibilities

1. Greet and assist patients upon arrival, ensuring a positive first impression.
2. Manage front desk operations, including scheduling appointments and handling patient inquiries.
3. Perform data entry tasks accurately, maintaining up-to-date patient records.
4. Utilize phone systems effectively to manage incoming calls and communicate with patients and staff.
5. Proofread documents and correspondence to ensure accuracy and professionalism.
6. Coordinate with dental staff to streamline patient flow and enhance service delivery.
7. Maintain an organized front desk area, ensuring all materials are stocked and accessible.
8. Utilize Google Suite for scheduling, communication, and documentation purposes.
9. Assist in training new front desk clerks on procedures and best practices.

Requirements

1. Previous experience in a front desk or clerical role is preferred, ideally within a dental or healthcare setting.
2. Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
3. Proficiency in data entry with attention to detail for accurate record keeping.
4. Familiarity with computer systems and office software, particularly Google Suite applications.
5. Excellent proofreading skills to ensure all communications are clear and error-free.
6. Strong interpersonal skills with the ability to communicate effectively with patients and team members.
7. Experience with phone systems is essential for managing patient communications efficiently.

Join our team as a Front Desk Manager where you will play an integral role in creating a welcoming atmosphere for our patients while ensuring smooth operational flow at our dental office.

Job Types: Full-time, Permanent
Pay: $20.00-$23.00 per hour
Additional pay: Overtime pay

Benefits:
Dental care
Extended health care

Schedule:
8 hour shift
Day shift
Evening shift
Every Weekend
Holidays
Monday to Friday
Morning shift
Night shift
On call
Overtime
Weekends as needed

Ability to commute/relocate: Jasper, AB: reliably commute or plan to relocate before starting work (required)

Experience: Front Desk: 2 years (required)
Language: Fluent English (required)
Licence/Certification: Driving License With a Reliable Vehicle (required)
Work Location: In person