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Job summary
A local staffing agency is seeking a full-time bilingual Receptionist / Administrative Assistant in Ottawa. The role involves exceptional customer service, answering calls, greeting clients, and managing administrative tasks. Candidates should be fluent in French and English and possess strong organizational skills. The position offers a starting pay of $18.00 per hour and requires on-site presence.
Qualifications
- Fluent in both French and English.
- Strong phone etiquette and communication skills.
- Proficient with computers and office software.
- Ability to thrive in a dynamic, fast-paced environment.
- Excellent multitasking and organizational skills.
- Team-oriented with a willingness to learn.
- Previous experience in a front desk or administrative role is preferred.
Responsibilities
- Answer and direct incoming calls on a multi-line switchboard.
- Greet clients and customers in a friendly and professional manner.
- Assist staff with administrative and office-related needs.
- Schedule, reschedule, and cancel appointments as necessary.
- Monitor and manage emails through MS Outlook.
- Create and maintain new client accounts.
Skills
Tools
We are seeking a full-time bilingual Receptionist / Administrative Assistant to join our team. This role involves providing exceptional customer service, assisting staff with various needs, and managing administrative tasks in a fast-paced environment. The ideal candidate will possess strong organizational skills, excellent phone etiquette, and the ability to multitask efficiently while maintaining a professional and energetic presence.
- Answer and direct incoming calls on a multi-line switchboard, transferring calls to appropriate staff members.
- Greet clients and customers in a friendly and professional manner.
- Assist staff with administrative and office-related needs.
- Schedule, reschedule, and cancel appointments as necessary.
- Monitor and manage emails through MS Outlook, ensuring they are forwarded to the correct parties.
- Create and maintain new client accounts using a computerized system.
- Fluent in both French and English.
- Strong phone etiquette and communication skills.
- Proficient with computers and office software.
- Ability to thrive in a dynamic, fast-paced environment.
- Excellent multitasking and organizational skills.
- Team‑oriented with a willingness to learn.
- Previous experience in a front desk or administrative role is preferred.
Job Type: Full-time
Pay: Starting at $18.00 per hour
Hours: 37.5 hours per week, with a day shift schedule and on-call availability.
Location: On-site, near the St. Laurent Shopping Centre.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.