Post Office Clerk

Shoppers Drug Mart; Nanaimo; On-site; CAD 35,000 - 45,000; Full time

Job summary

A local retail pharmacy in Nanaimo is seeking a dedicated individual for a customer service role. You will provide superior service, maintain an organized checkout area, and ensure compliance with store policies. This position requires strong computer skills, attention to detail, and the ability to work as part of a team. Join us to make a positive impact in the community.

Qualifications

• Strong computer and register skills.
• Well organized with the ability to keep records.
• Detail-oriented with a focus on efficiency.

Responsibilities

• Provide excellent customer service.
• Maintain a neat and organized checkout area.
• Controls cash and inventory.
• Comply with health and safety regulations.

Skills

Customer Service

Attention to Detail

Strong Computer Skills

Organization

Job description

Overview

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY:

• To provide prompt and superior customer service at the retail postal outlet.

• Maintain excellent customer service and checkout area

Duties & Responsibilities

CUSTOMER SERVICE:

• Provides excellent customer service and positively engages with all customers

• Maintains a neat and organized checkout area

• Greets all customers and displays warm demeanor

• Accurately scans or enters product data

• Accurately accounts for cash and coupon, lottery, and PC Optimum

• Asks for customer’s PC Optimum Card during each transaction

MERCHANDISING:

• Ensures proper documentation completed with respect to customers receipt and return of goods

• Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)

LOSS PREVENTION:

• Ensures loss prevention Standards are followed

• Controls cash, lottery, and stamp inventory

GENERAL:

• Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines

• Complies with all health and safety regulations

• Complies with all store policies and procedures

• Ensures the standards of housekeeping and image are maintained

• Perform other duties as required

QUALIFICATIONS:

• Planning, Judgement and Decision Making

• Balance teamwork and efficiency in processing the customer order

• Organization and neatness

• Efficiency in processing the customer order

EXPERIENCE:

• Strong computer and register skills

• Well organized with the ability to record keep

• Detail oriented

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