Remote Crypto Chat Support Specialist

SupportYourApp; Remote; CAD 55,000 - 84,000; Full time

Job summary

A leading customer support firm in Toronto is looking for a dedicated Chat Support Consultant to provide exemplary support in cryptocurrency trading. The role requires strong communication skills in Lithuanian and English, with a minimum of 6 months of experience in live chat support. You'll manage customer inquiries and maintain up-to-date knowledge of trading platforms while working remotely. Join us to excel in a multicultural environment with flexible scheduling and the chance for growth.

Benefits

Flexible schedule

Fully remote work opportunity

Inclusive international environment

Compensation in USD

Rewards for referring friends

Qualifications

• Minimum C1 level proficiency in English required.
• At least 6 months of live chat support experience needed.
• Positive attitude and responsible work ethic are essential.

Responsibilities

• Deliver outstanding customer support in crypto trading.
• Manage customer inquiries and handle complaints effectively.
• Maintain up-to-date knowledge of trading platforms and market conditions.

Skills

Native Lithuanian

Excellent English communication skills

Analytical and problem-solving skills

Tools

Salesforce CRM

Job description

A leading customer support firm in Toronto is looking for a dedicated Chat Support Consultant to provide exemplary support in cryptocurrency trading. The role requires strong communication skills in Lithuanian and English, with a minimum of 6 months of experience in live chat support. You'll manage customer inquiries and maintain up-to-date knowledge of trading platforms while working remotely. Join us to excel in a multicultural environment with flexible scheduling and the chance for growth.