Call Center jobs in Canada
Sales Center Agent - Bilingual French Canadian/English
Strategic Storage PM Canada, ULC
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SCM
Bilingual Customer Care Representative - Remote
Canon Canada
Onsite Call Center Agent: Inbound/Outbound Support & Sales
MCI
Entry-Level Call Center Specialist (In/Outbound Support)
MCI
Remote Bilingual Sales Center Agent (FR/EN)
Strategic Storage PM Canada, ULC
Customer Service Specialist, Appraiser Success (Bilingual)
RPS Real Property Solutions
Hybrid Call Center Agent — 4-Day Week, $18.50/hr + Benefits
Tait Communications
Dispatcher/Scheduler — Customer‑Focused Tech Role
AFL Telecommunications, LLC
Remote Phone Sales Pro - Flexible Hours & Growth
American Income Life AO - Keerat Grewal
Sales Center Agent - Bilingual French Canadian/English
Job summary
A leading self-storage company in Toronto is hiring a Bilingual Call Center Agent to assist customers with their storage needs. This role involves receiving inbound sales calls, making recommendations, and following up on inquiries. The ideal candidate is proficient in both French Canadian and English, has strong problem-solving abilities, and is sales-driven. Offering competitive pay between $18.00 and $19.00 per hour plus a monthly bonus incentive, this fully remote position also includes health insurance and paid time off.
Benefits
Qualifications
- Proficiency in both French Canadian and English is required.
- Sales driven with a can-do attitude.
- Ability to build relationships (both internal and external).
Responsibilities
- Receive inbound sales calls from customers and recommend storage units.
- Overcome objections to obtain reservations.
- Work with existing customers by answering questions and taking payments.
- Make outbound calls to follow up on rental reservations.
- Meet personal/team qualitative and quantitative targets.
Skills
A great place to work.
SmartStop® Sales Center Agents receive inbound sales calls from customers and assist them by making appropriate recommendations for their storage needs, answering their questions, and taking payments. Sales Center Agents also make outbound calls to follow up on inquiries and rental reservations.
- Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit.
- Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the unit over the phone.
- Work with existing customers by answering questions, taking payments, and resolving concerns.
- Make outbound calls to follow up on rental reservations.
- Meet personal/team qualitative and quantitative targets.
- Perform duties assigned by Supervisor(s).
- Customer-centric.
- Sales driven with a can-do attitude.
- Proficiency in both French Canadian and English is required.
- Excellent verbal, phone, and email communication.
- Ability to build relationships (both internal and external).
- Good problem‑solving abilities.
- Multi‑tasking is a must.
- Monthly Bonus Incentive Plan
- Health insurance including medical, dental and vision
- Life and Disability Insurances
- Paid Time Off & Paid Holidays
- Work from home
SmartStop® is a growing organization with tremendous opportunities available. We offer competitive salaries, bonuses, and benefits in a FULLY REMOTE position. Starting at $18.00 - $19.00/hour depending on experience + Bonus.
Strategic Storage PM Canada, ULC, DBA SmartStop® Self Storage, is a diversified real estate company in the self-storage industry, operating in the US and Canada. In addition, SmartStop was recently awarded Newsweek’s Best Customer Service 2021 & 2022 among Storage Center companies.
SmartStop® Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.