Remote Bilingual Sales Center Agent (FR/EN)

Strategic Storage PM Canada, ULC; Toronto; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading self-storage company in Toronto is hiring a Bilingual Call Center Agent to assist customers with their storage needs. This role involves receiving inbound sales calls, making recommendations, and following up on inquiries. The ideal candidate is proficient in both French Canadian and English, has strong problem-solving abilities, and is sales-driven. Offering competitive pay between $18.00 and $19.00 per hour plus a monthly bonus incentive, this fully remote position also includes health insurance and paid time off.

Benefits

Monthly Bonus Incentive Plan

Health insurance including medical, dental and vision

Life and Disability Insurances

Paid Time Off & Paid Holidays

Work from home

Qualifications

• Proficiency in both French Canadian and English is required.
• Sales driven with a can-do attitude.
• Ability to build relationships (both internal and external).

Responsibilities

• Receive inbound sales calls from customers and recommend storage units.
• Overcome objections to obtain reservations.
• Work with existing customers by answering questions and taking payments.
• Make outbound calls to follow up on rental reservations.
• Meet personal/team qualitative and quantitative targets.

Skills

Customer-centric

Sales driven

Bilingual (French Canadian & English)

Excellent communication

Problem-solving

Multi-tasking

Job description

A leading self-storage company in Toronto is hiring a Bilingual Call Center Agent to assist customers with their storage needs. This role involves receiving inbound sales calls, making recommendations, and following up on inquiries. The ideal candidate is proficient in both French Canadian and English, has strong problem-solving abilities, and is sales-driven. Offering competitive pay between $18.00 and $19.00 per hour plus a monthly bonus incentive, this fully remote position also includes health insurance and paid time off.