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7,281

Bilingual jobs in United States

Automotive Technical Support (Bilingual)

Automotive Technical Support (Bilingual)
W3Global
Moncton
CAD 60,000 - 80,000
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Bilingual Security Guard (French) - RCMP Surrey HQ

Bilingual Security Guard (French) - RCMP Surrey HQ
Commissionaires BC
Surrey
CAD 30,000 - 60,000

Care Coordinator, Bilingual, Regular Full Time, Hawkesbury General Hospital

Care Coordinator, Bilingual, Regular Full Time, Hawkesbury General Hospital
UNAVAILABLE
Hawkesbury
CAD 30,000 - 60,000

Bilingual Senior Technical Architect (Contact Center)

Bilingual Senior Technical Architect (Contact Center)
Bell Canada
Montreal
CAD 80,000 - 120,000

Float Care Coordinator, Bilingual, Regular Part Time (0.6), Palliative, Labelle

Float Care Coordinator, Bilingual, Regular Part Time (0.6), Palliative, Labelle
UNAVAILABLE
Ottawa
< CAD 1,000
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Bilingual Project Finance Manager

Bilingual Project Finance Manager
Aecon Concessions
Montreal
CAD 70,000 - 110,000

Bilingual Member Services Representative

Bilingual Member Services Representative
Legacy Restaurant Group - Jacksonville
Kamloops
CAD 30,000 - 60,000

Talent Management Business Partner - Bilingual

Talent Management Business Partner - Bilingual
Semex
Saint-Hyacinthe
CAD 60,000 - 100,000
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Adjoint(e) administratif(ve) / de co-paiement bilingue- Opportunités Future / Bilingual Adminis[...]

Adjoint(e) administratif(ve) / de co-paiement bilingue- Opportunités Future / Bilingual Adminis[...]
Innomar Strategies
Nova Scotia
CAD 45,000 - 70,000

Spécialiste de la paie bilingue / Bilingual payroll specialist

Spécialiste de la paie bilingue / Bilingual payroll specialist
ADP
Montreal
CAD 50,000 - 80,000

Bilingual Senior IT/Telecom Designer - Ottawa/NCR

Bilingual Senior IT/Telecom Designer - Ottawa/NCR
Attain Group
Ottawa
CAD 80,000 - 120,000

Workday Consultant (Remote/ Bilingual)

Workday Consultant (Remote/ Bilingual)
TEEMA Solutions Group
Toronto
Remote
CAD 80,000 - 120,000

Psychologist (RFT 1.0 FTE Bilingual)

Psychologist (RFT 1.0 FTE Bilingual)
The Royal Mental Health Centre
Ottawa
CAD 80,000 - 100,000

Bilingual Clinical Psychologist

Bilingual Clinical Psychologist
Calian Group Ltd.
Ottawa
CAD 60,000 - 100,000

Occupational Therapist, Bilingual, Regular Full Time, Allied Health: Labelle

Occupational Therapist, Bilingual, Regular Full Time, Allied Health: Labelle
Ontario Health atHome
Ottawa
CAD 60,000 - 80,000

Sales Associate-Bilingual

Sales Associate-Bilingual
Logel Homes
Calgary
CAD 40,000 - 70,000

Bilingual Customer Service/Order Desk Representative

Bilingual Customer Service/Order Desk Representative
Nevian Consulting & Placement Services Inc.
Canada
CAD 55,000 - 70,000

Bilingual Senior Specialist, Quality Engineering

Bilingual Senior Specialist, Quality Engineering
CMHC
Montreal
CAD 80,000 - 120,000

Occupational Therapist, Bilingual, Regular Full Time, Allied Health: Winchester, Labelle, Hawke[...]

Occupational Therapist, Bilingual, Regular Full Time, Allied Health: Winchester, Labelle, Hawke[...]
Ontario Health atHome
Ottawa
CAD 60,000 - 80,000

Compliance Advisor (Bilingual)

Compliance Advisor (Bilingual)
Richardson Wealth Ltd
Toronto
CAD 60,000 - 100,000

Bilingual Senior Specialist, Quality Engineering

Bilingual Senior Specialist, Quality Engineering
Canada Mortgage and Housing Corporation
Ottawa
CAD 80,000 - 110,000

Customer Service Representative - Bilingual (English/French)

Customer Service Representative - Bilingual (English/French)
Interac
Ottawa
CAD 40,000 - 70,000

Bilingual (English-French) Technical Support Representative - Hybrid

Bilingual (English-French) Technical Support Representative - Hybrid
Canon Canada
Brampton
CAD 40,000 - 60,000

Bilingual Property & Casualty Adjuster / Montreal (AMF Designation Required)

Bilingual Property & Casualty Adjuster / Montreal (AMF Designation Required)
Everest Re Group,
Montreal
CAD 50,000 - 80,000

Intermediate Accountant - Bilingual English and Mandarin

Intermediate Accountant - Bilingual English and Mandarin
UniUni Logistics
Vancouver
CAD 58,000 - 62,000

Automotive Technical Support (Bilingual)

W3Global
Moncton
CAD 60,000 - 80,000
Job description

Description

  • As a Pre Assessment Agent for Automotive Software Product Support, you will be responsible for transaction monitoring, reporting & review, dealerships for diagnostic software and hardware issues related to specific vehicle modules and systems, to supplement the escalation process through the Technical Assistance Center.
  • Seek the support from Level 2 Agents or liaise with other Client departments concerned with diagnosis, primarily Engineering, Quality, OTA (Over-the-air) and other Client Customer Service Department.
  • Provide initial response to the dealers, acknowledging the issue.
  • Provide a solution to the dealers and technicians over the phone, e-mail and through the Global Technical Assistance Center (GTAC) system.
  • Simple to complex issues handling inquiries from the dealers and technicians with high accuracy and efficiency.
  • You will ensure compliance to all company and business policies, administer all open requests, and ensure appropriate escalations or closure of the requests.
  • You should have working knowledge on automotive hardware, software issues, causes and remedies.
  • You will learn and process all software systems and related hardware in-scope.
  • You should ensure seamless and friction-less issue closure with focus on the accurate and timely solution provided to the Technicians.
  • Review and validate TSR's (Technical Service Requests) from dealers/technicians including validating issue related historical data and information in client systems.
  • Escalate in a timely and professional manner any issues that prevent the completion of tasks and achievement of SLA and targets.
  • Respond and act in a timely professional manner any escalations received.

Qualification

  • Graduate (4 years course) or equivalent experience.
  • 1-2 years of experience in Product Support and Technical Assistance.
  • Canadian French and English excellent bilingual communication.
  • Proficiency in automotive hardware and software systems with its functionality.
  • Experience in handling complaints, driven to deliver an excellent customer experience through resolutions and adherence to response times.
  • Experience in working and managing communications, with multiple cross-functional teams/stakeholders.

Key Skills

  • Team oriented/team player.
  • Excellent critical and analytical thinking.
  • Customer service with min.1-2 yrs experience.
  • High attention to detail, and high level of professionalism.
  • Proactive, self-motivated, self-starter, minimal supervision.
  • Strong organizational, time and workflow management skills.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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