Operations Assistant - Bilingual English and Mandarin

UniUni Logistics; Mississauga; On-site; CAD 39,000 - 40,000; Full time

Job summary

A leading logistics company in Mississauga is seeking a motivated individual to support operations in warehouse management. The role involves supervising staff, ensuring efficient communication, and maintaining workflows. Candidates should be fluent in English and Chinese, possess a college diploma, and have relevant supervisory skills. This full-time position offers a salary range of $39,520 to $40,000 along with various benefits including dental and medical insurance.

Benefits

Dental insurance

Vision insurance

Medical insurance

Paid Holiday

Paid Time Off

Paid Sick Leave

Management training program

Qualifications

• College diploma or international equivalent.
• Fluent in English and Chinese.
• Ability to structure and implement high-level process thinking.
• Strong communication skills, including conflict resolution.
• Experience in supervising and motivating a team.
• Valid driver license required.
• Scheduled working hours are 11:30 AM ET to 7:30 PM ET.

Responsibilities

• Support the Operations manager in team development.
• Follow standard operating procedures established by management.
• Inspect, handle, and stock inbound products.
• Supervise warehouse operations including personnel management.
• Respond quickly to customer/client inquiries.
• Encourage safe work practices and arrange daily cycle counts.
• Other duties as assigned.

Skills

Fluent in English and Chinese

Conflict resolution skills

People management skills

Process thinking

Supervisory skills

Education

College diploma or international equivalent

Tools

Valid driver license

Job description

Who Are We?
UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States. Founded in 2019, UniUni’s tech-driven innovation and crowdsourcing delivery model offers fast, economical, and reliable services to local, national, and international e-commerce clients.

What Do We Offer?

At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. We know you are not only seeking a job, but a career to pursue. If you are ready to join UniUni’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story.

Responsibilities

• To support the Operations manager in team development and to work with staff at other levels to ensure an efficient workflow and smooth communication to achieve the team success
• Follow standard operating procedures established by management
• Receives inspect, handle, and stocks inbound products
• Receives returns, counts and confirms quantities, determines the condition, and completes paperwork
• Assign delivery tasks to delivery drivers according to the volume of goods in the warehouse
• To supervise warehouse operations according to the quality manual including management of the warehouse personnel and/or 3rd party service provider
• Responds quickly to customer/client inquiries, resolves problems, and communicates service issues to supervisor
• Encourage safe work practices in others
• Arrange daily cycle count and follow variance
• Weekly report update
• Other duties as assigned to the position

Qualifications

• College diploma or international equivalent

• Fluent in English and Chinese
• Ability to structure and implement a high level of process thinking within the area of responsibility
• A well-defined sense of communication, including conflict resolution, and people management skills
• Ability to supervise and motivate a team to achieve and exceed their goals
• Valid driver license
• Schedule 11:30AM ET to 7:30PM ET

• Dental, Vision, Medical insurance, Paid Holiday, Paid Time Off, Paid Sick Leave, Management training program
• Salary range $39520to $40000