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Hybrid IT Service Desk Analyst — End-User Support
Job summary
A leading technology firm in Canada is seeking an IT Service Desk Analyst to manage technical operations and provide support to end users. The role requires excellent skills in Windows and Linux operating systems, and familiarity with cloud services and network fundamentals. This position offers a hybrid work environment, flexibility in hours, and a competitive salary ranging from $59,500 to $80,500 CAD per year. Join a dynamic team at Vena Solutions and be part of pioneering innovations to enhance business operations.
Benefits
Qualifications
- 2+ years of experience supporting IT systems in a fast-paced environment.
- Exceptional knowledge of IT operating systems, in conjunction with experience installing hardware and software.
- Ability to multitask and leverage problem-solving skills.
Responsibilities
- Create and manage end-user, shared, and external service accounts.
- Install, configure, and maintain desktop and laptop PCs and other equipment.
- Collaborate with vendors to ensure timely delivery of products.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.