Hybrid IT Service Desk Analyst — End-User Support

Vena Solutions; Canada; Hybrid; CAD 59,000 - 81,000; Full time

Job summary

A leading technology firm in Canada is seeking an IT Service Desk Analyst to manage technical operations and provide support to end users. The role requires excellent skills in Windows and Linux operating systems, and familiarity with cloud services and network fundamentals. This position offers a hybrid work environment, flexibility in hours, and a competitive salary ranging from $59,500 to $80,500 CAD per year. Join a dynamic team at Vena Solutions and be part of pioneering innovations to enhance business operations.

Benefits

Employee Stock Option Program

Health & dental plans

Generous leave options

Qualifications

• 2+ years of experience supporting IT systems in a fast-paced environment.
• Exceptional knowledge of IT operating systems, in conjunction with experience installing hardware and software.
• Ability to multitask and leverage problem-solving skills.

Responsibilities

• Create and manage end-user, shared, and external service accounts.
• Install, configure, and maintain desktop and laptop PCs and other equipment.
• Collaborate with vendors to ensure timely delivery of products.

Skills

Windows operating system

Linux operating system

Networking fundamentals

Cloud Web services

Active Directory

Problem-solving skills

Job description

A leading technology firm in Canada is seeking an IT Service Desk Analyst to manage technical operations and provide support to end users. The role requires excellent skills in Windows and Linux operating systems, and familiarity with cloud services and network fundamentals. This position offers a hybrid work environment, flexibility in hours, and a competitive salary ranging from $59,500 to $80,500 CAD per year. Join a dynamic team at Vena Solutions and be part of pioneering innovations to enhance business operations.