Graduate Production Support Analyst

mthree Recruiting Portal; Halifax; On-site; CAD 50,000 - 70,000; Full time

Job summary

A technology training company is looking for a Production Support Analyst to provide essential support for enterprise technology in the investment banking sector. This role includes paid graduate training with in-depth sessions on ITIL, DevOps, and Python programming. Candidates should have a Bachelor's degree in a STEM field and the ability to work in Canada. This position offers a strong career path with salary increases every 9 months. Applicants are encouraged to be open to relocation.

Benefits

In-depth interactive training

Annual increases

Ongoing training and support

Kickstart career opportunities

Qualifications

• GPA of 2.75 or higher.
• Enjoy pushing yourself to pick up new ideas.
• Eligibility to work in Canada without visa sponsorship.

Responsibilities

• Provide production support for enterprise technology.
• Monitor technical systems and processes.
• Engage in training and ongoing support.

Skills

Troubleshooting

Analytical thinking

Education

Bachelor's degree in computer science or a related STEM subject

Tools

Python

MySQL

Job description

Want to work in technology at an investment bank?

Paid graduate training, ongoing support, opportunities at leading global employers – the Alumni graduate program gives you everything you need. (And don’t worry, there’s no training bond. No exit fees, no hidden catches).

Here at mthree, we pair great graduates with brilliant global businesses. Our clients include tier one investment banks and other organizations across a range of industries, from insurance to healthcare to travel.

As part of the mthree Alumni program, mthree has an exciting and exclusive partnership with Columbia Univ. School of Engineering. All mthree Alumni are eligible to receive two Executive Education certificates from Columbia Engineering as part of their Academy and industry placement experience at no cost. Further, all participating Alumni will have access to the Columbia Engineering network and ongoing training.

What you'll do:

Production support plays a vital role in enterprise technology, from algorithmic trading engines to regulatory reporting.

Think of it as healthcare for technology. As a production support analyst with mthree, you’ll be on a shared mission to look after the technical systems and processes other teams rely on.

How the Alumni program works:

1. Apply via this job advert.
2. Complete our assessment process.
3. Get trained at mthree Academy in an online class for 4-8 weeks with other graduates.
4. Join a mthree client for 12-24 months while receiving support and salary increases every 9 months.
5. The vast majority then convert to permanent employees with the client at the end of the program.

What you’ll learn at the mthree Academy:

• How to discuss production support activity at a high level including ITIL (information technology infrastructure library), monitoring, DevOps, SRE (site reliability engineering), and disaster recovery.
• How to discuss common financial topics, including financial markets, equity trading, derivatives, currency, treasury, regulation, and risk.
• How to write a basic computer program in Python, including user input, common data structures, and flow of control.
• How to use MySQL to perform CRUD (create, read, update and delete) operations on a relational database stored in a MySQL Server.

What you'll need:

• Bachelor's degree in computer science or a related STEM subject (science, technology, engineering, math).
• A GPA of 2.75 or higher. We look for potential, not prestige, but it’s important that you enjoy pushing yourself to pick up new ideas.
• Ability to troubleshoot, taking an analytical approach to solve problems.
• The right to work in Canada without needing visa sponsorship.

What you’ll get:

• In-depth interactive training in small classes with graduates like you. Our training is created and delivered by industry experts who know your field inside out.
• An annual increase to reflect your progress.
• Ongoing training, support and social events throughout your placement.
• An opportunity to kickstart your career and gain valuable experience in an attractive and exciting industry.

How to apply:

1. Apply via the form below and tell us a bit about you.
2. Complete the online assessment (we’ll send you a link by email).
3. Complete the interviews with our friendly talent team over phone and video.
4. Lastly, you’ll interview with one or more of our clients.

So you don’t miss out on your dream job, we encourage you to be open to relocating.

*Note, due to the global teams and organizations that mthree works with, English may be a requirement of the position.

Applicants must be currently authorized to work in Canada on a full-time basis. The Company will not sponsor applicants for work visas.

Equal Opportunity Statement

At mthree, we embrace and uphold the principles of equal‑opportunity employment. We firmly believe in treating every individual with fairness and respect, free from discrimination on the grounds of race, religion, ethnicity, sex, age, national origin, marital status, parental status, sexual orientation, gender identity, disability, different ability, neurodiversity, status as a veteran/member of the armed forces, or any other legally protected status.

Our unwavering commitment extends to fostering an inclusive environment that empowers qualified minorities and advancement within our organization. We continuously strive to improve and ensure that all applicants and employees have an equitable experience throughout their journey with us.