Ward Clerk

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 30,000 - 60,000; Full time

Job summary

A health care authority in Manitoba is seeking a meticulous Ward Clerk to join its team. The ideal candidate will perform clerical and receptionist duties, ensuring effective communication and support in a dynamic environment. Candidates should have high school education, clerical training, and key skills such as medical terminology and typing proficiency. A commitment to the values of the facility and a willingness to engage with Indigenous communities are paramount. Previous patient care experience is preferred. This position includes necessary background checks as part of employment requirements.

Benefits

Accommodations for candidates with disabilities

Commitment to Indigenous representation in the workforce

Qualifications

• Previous patient care experience preferred.
• Ability to operate information technology equipment as required.
• Must be able to function effectively in a stressful environment.

Responsibilities

• Act as a member of the health care team performing clerical duties.
• Demonstrate commitment to the values, vision, goals, and objectives of the facility.

Skills

Medical terminology

Typing/keyboarding skills minimum 40 wpm

Excellent command of the English language

General administrative and secretarial skills

Ability to organize and prioritize workload

Effective verbal and written communication skills

Education

Complete high school education, Manitoba standards

Recognized Unit Clerk training program

Job description

Position Overview

Under the general supervision of the Clinical Manager, RN, RPN and/or LPN, the Ward Clerk acts as a member of the health care team, performing clerical, receptionist, and related duties as directed. The Ward Clerk demonstrates a commitment to the values, vision, goals, and objectives of the Region/facility/unit.

Experience

• Previous patient care experience preferred.

Education

• Complete high school education, Manitoba standards, required.
• Successful completion of a recognized Unit Clerk training program required.

Qualifications And Skills

• Information and/or training will be provided within the probation period for the following:
  • Personal Health Information Act (PHIA), Workplace Hazardous Material Information System (WHMIS) and Principles of Routine Practices (Universal Precautions).
  • Regional, site and unit policies and procedures.
  • Roles and responsibilities of members of the health care team.
• Medical terminology (75% pass mark) required.
• Typing/keyboarding skills minimum 40 wpm required.
• Current hospital-based information systems/programs; scheduling systems/programs preferred.
• Excellent command of the English language (both oral and written).
• Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values.
• General administrative and secretarial skills and ability to perform all tasks and responsibilities relevant to duties of the position.
• Ability to organize and prioritize workload.
• Ability to recognize and pursue self-development opportunities.
• Effective verbal and written communication skills.
• Ability to respond to a variety of simultaneous demands.
• Ability to operate information technology equipment as required, e.g., fax, photocopier, computer, etc.
• Ability to perform as a team member and seek assistance as necessary.

Physical Requirements

• Must be able to function effectively in a stressful environment with frequent interruptions.

Terms and Conditions

This term position may end earlier as outlined in your collective agreement. The position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment. Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.