Veterinary Pharmacy & Client Services Associate - Flexible Hours

VCA Animal Hospitals; Ottawa; On-site; CAD 35,000 - 45,000; Full time

Job summary

A veterinary care provider in Ottawa is seeking a full-time Pharmacy Assistant/Client Service Representative. This role involves creating a welcoming environment for clients and their pets, managing prescriptions, and training new team members. Ideal candidates are organized, motivated, and have good customer service experience. Competitive wages and benefits are offered, along with opportunities for career development.

Benefits

Competitive wages and benefits

Flexible hours

RRSP benefits with company match

Annual uniform allowance

Employee Assistance Program

Generous personal pet care discounts

Qualifications

• Experience in customer service or front desk roles is a plus.
• Willingness to learn about veterinary services.
• Ability to handle prescriptions and client interactions.

Responsibilities

• Create a welcoming environment for clients and pets.
• Fill prescriptions and dispense medications under supervision.
• Assist with training new team members.
• Manage client inquiries regarding prescriptions.

Skills

Organized

Empathetic

Customer service experience

Job description

A veterinary care provider in Ottawa is seeking a full-time Pharmacy Assistant/Client Service Representative. This role involves creating a welcoming environment for clients and their pets, managing prescriptions, and training new team members. Ideal candidates are organized, motivated, and have good customer service experience. Competitive wages and benefits are offered, along with opportunities for career development.