Technology Lead - CCM

Infosys; Mississauga; On-site; CAD 89,000 - 116,000; Full time

Job summary

A global leader in digital services is seeking a Technology Lead - CCM Developer located in Mississauga, Ontario. The ideal candidate will have extensive experience in Customer Communication Management and cloud computing, along with strong analytical and problem-solving skills. The role involves shaping application strategies, contributing high-quality code, and leading testing efforts. Compensation is estimated between $89,004 to $115,491 annually.

Qualifications

• At least 4 years of Information Technology experience.
• Over 8 to 10 years of relevant experience in CCM.
• Candidates must be authorized to work in Canada.

Responsibilities

• Shape the future of CCM applications.
• Contribute high-quality code for assigned modules.
• Lead validation efforts for testing phases.

Skills

CCM expertise

Cloud computing

Agile development

DevOps practices

Analytical skills

Education

Bachelor's degree or foreign equivalent

Tools

Quadient Product suite

Containerization

Microservices architecture

Job description

Job Description

Infosys is seeking a Technology Lead - CCM Developer.

In this role, you will play a pivotal role in shaping the future of our CCM applications. You will leverage your deep technical expertise across the entire Software Development Life Cycle (SDLC), interfacing with key stakeholders throughout the process. This includes requirements elicitation, application architecture definition, design, and high-level design creation. You'll also contribute high-quality code for assigned modules, lead validation efforts for all testing phases, and support activities related to implementation, transition, and warranty. Our environment fosters a love of learning, teamwork, collaboration, excellence, diversity, and respect.

Required Qualifications

• Candidate must be located within commuting distance of Mississauga/Toronto, ON (Canada) or be willing to relocate to the area. This position may require travel to project locations.
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of Information Technology experience.
• Candidates authorized to work for any employer in Canada without employer based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
• A highly experienced in CCM with over 8 to 10 years of relevant experience.

Preferred Qualifications

• 10+ years of relevant experience in Quadient Product suite. Should have experience on end to end integration with enterprise applications utilizing Quadient Scalar / Automation features
• Strong understanding of Quadient Inspire product suite, Scalar / Automation, Interactive and Messenger capabilities
• Experience with cloud computing, micro services architecture and containerisation
• In-Depth knowledge of Quadient’s Configuration, Deployment Models (Flex/Evolve) and Licensing model
• Experience with agile development methodologies and sound DevOps practices
• Strong analytical and problem solving skills
• Well-versed with Cloud Integration and Infrastructure setup
• Experience on Greenfield implementations, other CCM products would be desirable

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.

Compensation

Estimated annual compensation range for the candidate based in the below location will be:

Ontario: $ 89,004 to $115,491

EEO / About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Country: Canada

State / Region / Province: Ontario

Work Location: Mississauga, Toronto

Interest Group: Infosys Limited

Domain: Digital

Skillset: Technology|Insurance|Customer Communication Management

Company: ITL Canada

Role Designation: 835ATLDCD Technology Lead