Senior Business & Quality Analyst Payments

CGI; Toronto; Hybrid; CAD 80,000 - 130,000; Full time

Job summary

A global consulting firm in Toronto is looking for an experienced Business Analyst to work on digital currency initiatives. The ideal candidate will have at least 5 years of relevant experience in financial services, strong understanding of payments processing, and excellent problem-solving skills. This hybrid role offers an estimated salary range of $80,000–$130,000, with opportunities for growth and collaboration within a diverse team.

Qualifications

• Minimum 5 years as a Business Analyst, QA Analyst, or similar role in financial services.
• Strong understanding of payments processing and transaction lifecycles.
• Excellent communication and problem-solving skills.

Responsibilities

• Elicit and document business requirements for digital currency initiatives.
• Develop end-to-end testing strategies including UAT.
• Validate transaction flows and data integrity across systems.

Skills

Business Analysis

Data Analysis

Test Design

Requirements Analysis

Delivery Management

Financial Services

Detail-oriented

Business Process Analysis

Business Process Modelling

Test Case / Script Development

Waterfall Model

Job description

Overview

Position Description: This role is hybrid and requires you to be at our downtown Toronto (250 Yonge Street) and/or Client office at a minimum 2 days per week - subject to change at any time.

Responsibilities

• Elicit, document, and validate business and functional requirements for digital currency initiatives.
• Translate regulatory, risk, and control requirements into clear, testable system specifications and acceptance criteria.
• Develop and execute end-to-end testing strategies, including functional testing, system integration testing, and user acceptance testing (UAT).
• Validate transaction flows, data integrity, reconciliations, and exception handling across integrated systems.
• Partner with technology teams to identify defects, perform root cause analysis, and support remediation activities.
• Support release readiness and change management activities, including test sign-off and deployment validation.
• Perform post-implementation validation to confirm solutions operate as intended in production.
• Ensure alignment with enterprise SDLC, QA, testing, and governance standards.
• Prepare and maintain documentation and testing evidence to support audit, risk, and regulatory reviews.

Required qualifications

• Must Have skills: Minimum 5 years of experience as a Business Analyst, QA Analyst, or Business & Quality Analyst within financial services.
• Strong understanding of: Payments processing and transaction lifecycles; Core banking systems and downstream integrations; Data flows, reconciliations, and operational controls.
• Experience working with cross-functional stakeholders, including technology, risk, compliance, and operations.
• Ability to work within ambiguous requirements and self organize to solve problems.
• Experience operating within structured SDLC and change management frameworks in regulated environments.
• Excellent communication and problem-solving skills. Skilled at conveying complex ideas to both business and technical teams.

Treadline: CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $80,000–$130,000. This role is an existing vacancy.

Skills:

• Business Analysis
• Business Process Analysis
• Business Process Modelling
• Data Analysis
• Delivery Management
• Detail-oriented
• Financial Services
• Requirements Analysis
• Solution Analysis
• Test Case / Script Development
• Test Design
• Waterfall Model

What you can expect from us

Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, please email our accessibility team. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.