Restaurant Leader (Wilson Family Market Management)

McDonald's Canada; Oshawa; On-site; CAD 38,000 - 52,000; Full time

Job summary

A leading fast-food franchise is seeking a Shift Manager for their Oshawa/Clarington locations. The role involves inspiring a team, ensuring a safe environment, and maintaining cleanliness. Candidates should have over a year of leadership experience in quick service and be capable of working a flexible schedule. Competitive benefits include group insurance, advancement opportunities, and education sponsorship.

Benefits

Group Insurance and Benefit packages

Bonus Programs

Advancement opportunities

Health and Fitness Program

Education sponsorship

Qualifications

• 1 year or more of leadership experience in quick service or full service.
• Access to reliable transportation is necessary.
• Must be a dependable team member.

Responsibilities

• Inspire a team and instill a sense of pride in delivering service.
• Maintain a safe, secure, and sanitary environment for all.
• Manage team members to achieve performance standards.

Skills

Quick Service or Full Service Leadership experience

Flexibility in Restaurant location

Ability to work in a fast-paced environment

Time management and organization skills

Social skills

Job description

Shift Manager

Our Expectations

• Quick Service or Full Service Leadership experience (1 year or more)
• Access to reliable transportation
• Flexibility in Restaurant location (Oshawa, Clarington area)
• Ability to work in a fast-paced T.E.A.M. environment
• Social skills, a genuine PEOPLE leader
• Time management and organization skills
• Reliable and dependable team member

Our Offer

• Flexible scheduling - with an expected 40-44hr work week (8hr shift)

Possible shifts include:

• 6am-2pm
• 8am-4pm
• 11am-7pm
• 4pm-12am
• 11pm-7am

On the job training

Learning the McDonald's business from station training to departments, overseeing teams in training, scheduling, facility, inventory management.

Benefits

• Group Insurance and Benefit packages
• Bonus Programs
• Advancement opportunities
• Health and Fitness Program
• Uniforms
• Education sponsorship - through our McDonald's Archways Program
• Fair Wages that are negotiable based on work experience

The Job

• Inspiring a team, instilling a sense of pride, and creating a culture that helps deliver the world's best Quick Service Experience
• Maintaining a safe, secure, and sanitary environment for guests, team, and yourself
• Participating in local community events
• Ensuring Food Safety regulations are followed
• Upholding cleanliness standards
• Communicating performance expectations

Counsel and coach employees regarding performance on an ongoing basis. Motivate team to provide excellent customer service. Manage team to maintain and achieve targets and standards.

Analyze information and evaluate results to choose best solutions and solve problems. Handle guest inquiries and complaints. Interact with guests to obtain feedback on product quality and service.

About Us

Based in Oshawa/Clarington with 8 stores including Walmart locations, we are a communication-focused market committed to team development. We emphasize strong training, from service staff to management.

We create a fun environment for growth through incentives, team events, outings, and team-building exercises. Challenges are viewed as opportunities to foster positive change for our team and customers.

We encourage out-of-the-box thinking, welcoming innovative ideas to enhance customer experience. We believe in SHARING THE C.A.R.E.:
Courteous, Attentive, Respectful, Empathetic.

Our team experiences should reflect the care we show our customers. We support community charities like Grandview, Denise House, Fire Prevention Week, and Ronald McDonald House Charities through McHappy Day and other events.

McDonald's Canada and owner/operator Steve Wilson are committed to a diverse and inclusive workplace, providing fair, equitable, and accessible opportunities for all. Join a family-owned, community-oriented business and work with the world's best restaurant brand.

We are more than just a restaurant; we are a collection of hardworking small-business owners.