Receptionist

Clutch Canada; British Columbia; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading online car retailer in British Columbia is seeking a friendly and organized Receptionist to manage front desk operations, greet guests, and handle calls. Ideal candidates will have strong communication skills and a customer-first mindset, along with proficiency in Gmail and Google Sheets. The position offers competitive compensation and health benefits. This is an on-site role requiring flexibility for evenings and weekends.

Benefits

Autonomy & ownership

Competitive compensation

Health & dental benefits

Qualifications

• Previous experience in a receptionist or administrative role preferred.
• Authorization to work in Canada required.
• Must be comfortable working on-site.

Responsibilities

• Greet and assist visitors in a warm and professional way.
• Answer and direct phone calls.
• Maintain a tidy and organized reception area.

Skills

Communication skills

Multitasking

Organizational skills

Customer-first mindset

Tools

Gmail

Google Sheets

Slack

Job description

About Clutch

We’re on a mission to reinvent the way people buy, sell, and own cars. Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.

Named two years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50 and Fast 500 lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

About The Role

We are seeking a friendly, organized, and professional Receptionist to be the face of Clutch. You will be responsible for welcoming guests, managing appointments, handling calls, and ensuring smooth front desk operations.

What You\'ll Do

• Greet and assist visitors in a warm and professional way
• Answer and direct phone calls
• Assist with managing scheduling and appointments
• Provide support with vehicle ownership documents, key tagging, and related tasks
• Support Administration to ensure all documents are prepared before customers arrive
• Maintain a tidy and organized front customer reception area
• Handle incoming mail and deliveries
• Support the team with other administrative tasks as needed

We\'re Looking For

• Previous experience in a receptionist or administrative role preferred
• Strong communication and people skills
• Positive attitude and customer-first mindset
• Authorization to work in Canada
• Clean criminal background checks
• Proficiency in Gmail, Google Sheets, Slack and excellent computer skills
• Ability to multitask and stay organized in a fast-paced environment
• Must be comfortable working on-site at our 5400 Minoru Blvd, Richmond location
• Flexible schedule and are open to working evenings and weekends
• Proficiency in Mandarin and/or Cantonese is a plus!

Why you’ll love it at Clutch

• Autonomy & ownership -- create your own path, and own your work
• Competitive compensation!
• Health & dental benefits

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email [e-mail].