Program Administrator & Facilitator

Aspire Training Academy; Yellowknife; On-site; CAD 40,000 - 55,000; Full time

Job summary

A non-profit educational organization in Yellowknife seeks a Program Coordinator to facilitate workshops and manage program logistics. The ideal candidate has strong facilitation skills and a compassionate approach to adult education. Responsibilities include coordinating events, scheduling social media content, and maintaining program records. Post-secondary education or relevant experience is preferred.

Qualifications

• Compassionate and learner-centered approach to adult education.
• Proficient in scheduling content on social media.
• Experience in facilitation or workshop delivery is a strong asset.

Responsibilities

• Facilitate interactive, learner-centered workshops.
• Coordinate logistics for program events.
• Draft and schedule social media posts.

Skills

Strong facilitation skills

Group communication skills

Highly organized

Detail-oriented

Learner-centered approach

Education

Post-secondary education in social services

Relevant experience in adult education or community development

Tools

Microsoft 365

Zoom

Social media platforms

Job description

Description

About Aspire Training Academy

Aspire Training Academy is a Yellowknife-based non-profit dedicated to creating accessible, empowering learning opportunities for adults. We provide literacy, essential skills, computer training, and personal development workshops that build confidence and equip individuals to succeed in employment, post-secondary education, and everyday life.

Key Responsibilities

Program Facilitation & Support

Facilitate interactive, learner-centered workshops (topics include communication, goal setting, healthy living, financial literacy, and Microsoft Office basics).

Create a safe, inclusive, and supportive learning environment.

Provide participant support during and after workshops as needed.

Program Administration & Coordination

Coordinate logistics such as venue booking, travel, supplies, and refreshments.

Maintain program records (intake forms, attendance, evaluations, and reports).

Track program progress and prepare summaries for the Executive Director.

Assist with event coordination such as community lunches, fairs, and graduation ceremonies.

Communications & Content Management

Draft, format, and schedule 2 social media posts per week across Facebook, LinkedIn, and Instagram (using provided templates).

Record, upload, and schedule short-form videos / testimonials from staff, partners, or participants.

Maintain Aspire’s content calendar and media folders (photos, videos, testimonials).

Track engagement metrics and prepare a short monthly report on performance.

Website & Partner Engagement

Update Aspire’s website (SquareSpace) with upcoming programs, events, and news.

Maintain accurate partner profiles and testimonials.

Ensure smooth participant registration processes.

Manage Aspire’s partner mailing list and send monthly newsletters.

What We’re Looking For

Strong facilitation and group communication skills.

A compassionate, learner-centered approach to adult education.

Highly organized and detail-oriented.

Proficient with Microsoft 365, Zoom, email, and file management.

Familiarity with social media platforms and basic content scheduling.

Post-secondary education or relevant experience in social services, adult education, community development, or administration.

Experience in facilitation or workshop delivery considered a strong asset.

Reliable, adaptable, and comfortable working with diverse groups.

Additional Requirements

Must provide a current Vulnerable Sector Check as a condition of employment.

Occasional evening / weekend work and travel to NWT communities may be required.