Principal Revenue Operations Manager

Jobber; Canada; Remote; CAD 151,000 - 205,000; Full time

Job summary

A leading service management platform is seeking a Principal Revenue Operations Manager to drive revenue growth and implement strategic initiatives. This pivotal role emphasizes GTM strategy and the use of advanced tools. Applicants should possess expert knowledge in revenue operations, familiarity with Salesforce and HubSpot, and experience in lead generation. The position is open to remote candidates across Canada, offering a competitive salary and benefits package.

Benefits

Equity rewards

Health stipends

Retirement savings matching

Comprehensive health coverage

Professional growth programs

Qualifications

• Experience in Sales Ops, Marketing Ops, or Customer Success Ops.
• Experience using or deploying AI tools across GTM workflows.
• Skilled in data visualization tools.

Responsibilities

• Lead initiatives that drive revenue growth.
• Collaborate with cross-functional leaders.
• Architect lead generation experiments using AI tools.

Skills

Expert-level knowledge in Revenue Operations

Strong background in lead generation

Deep understanding of B2B SaaS GTM strategy

Excellent communication

Familiar with SQL

Tools

Salesforce

HubSpot

Tableau

Clay & n8n

Job description

Overview

Do you want to impact the hardest working people in the world? Jobber is looking for a Principal Revenue Operations Manager to join the Revenue Operations department. Jobber helps small home service businesses quote, schedule, invoice, and collect payments while delivering an easy and professional customer experience. We are committed to transparency, inclusivity, collaboration, and innovation.

Our culture has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and lists such as Globe and Mail’s Canada’s Top Growing Companies and Deloitte Canada’s Technology Fast 50, Enterprise Fast 15, and Technology Fast 500. The team aims to turn insights into action through scalable systems, experimentation, and end-to-end operational excellence.

The Team

Revenue Operations unifies people, processes, technology, and data into a high-performance GTM engine. We are strategists, operators, and technologists who drive a buyer-centric revenue journey with scalable systems, experimentation, and operational excellence.

The Role

We are seeking a Principal Revenue Operations Manager—a rare blend of strategist, builder, and innovator—to join our Revenue Operations team. This role focuses on GTM strategy, advanced tooling, and growth engineering. You will lead initiatives that drive revenue growth, scale GTM systems, and deploy AI and automation tactics across our pipeline. You will collaborate with leaders across Marketing, Sales, and Customer Success to attract, engage, and convert prospects, while building replicable systems that future-proof growth. This role specifically starts focused on top-of-funnel and AI portfolios.

The Principal Revenue Operations Manager will do:

• Strategic Leadership
  • Lead mission-critical initiatives shaping GTM structure, sales execution, segmentation, and organizational scaling.
  • Partner with GTM leadership and Finance on strategic planning for pipeline coverage, channel strategy, capacity, and forecasting.
  • Serve as a senior mentor within RevOps, guiding junior team members while championing innovation and experimentation.
  • Act as a primary liaison between go-to-market teams and technical stakeholders to align priorities and execute roadmaps.
• Architect, test, and scale top-of-funnel and outbound lead generation experiments using modern AI/automation tools.
• Embed experimentation in the sales development lifecycle—running A/B tests, refining ICP outreach, and establishing scalable demand capture tactics.
• Regularly engage directly with customers or prospects to validate hypotheses, improve conversion systems, and optimize customer journey handoffs.
• Technical Systems & Enablement
  • Own components of our GTM systems strategy: CRM (Salesforce/HubSpot), marketing automation, outbound enablement, enrichment, reporting, etc.
  • Lead the technical transformation of our revenue tech stack, including API integration, low-code automation, and AI augmentation.
  • Translate evolving GTM needs into system changes—from solution design through implementation and enablement.

To be successful, you should have

• Expert-level knowledge in Revenue Operations or GTM craft operations (Sales Ops, Marketing Ops, Customer Success Ops, or GTM Engineering).
• Strong background in lead generation or a customer-facing sales role (e.g., SDR, AE, Growth Hacker).
• Deep understanding of B2B SaaS GTM strategy across sales, marketing, and customer lifecycle.
• Practical experience in tools like Clay & n8n
• Expert in Salesforce and HubSpot; strong proficiency in webhooks, APIs, and automation frameworks.
• Experience using or deploying AI tools across GTM workflows (e.g., for content generation, outreach, or decision-making).
• Skilled in data visualization tools like Tableau.
• Excellent communicator with a bias toward action, systems thinking, and rapid iteration.
• Familiar with SQL database language.

Bonus Experience

• Direct experience using tools like REGAL, Retell, CrewAI, Vapi.
• Prior ownership of experimental initiatives with defined metrics and agile delivery cycles.
• Experience carrying a lead or revenue quota.

What You Can Expect

• A high-impact, high-autonomy role with visibility across the executive team.
• A front-row seat to shaping how AI and automation redefines RevOps and GTM strategy.
• A strong, supportive culture rooted in humility, impact, and giving a sh exit.

Compensation

At Jobber, compensation is transparent and fair. This role has a minimum annual salary of $151,200, a midpoint of $177,900, and a maximum of $204,500, reflecting progression from learning to excellence. The compensation approach considers skills, experience, and role complexity, with room for growth. Base salary is part of a total package including equity rewards, health stipends, retirement savings matching, and comprehensive health coverage. Professional growth is supported through a dedicated talent development program with coaching and leadership opportunities.

We are committed to transparency about compensation and welcome questions throughout the hiring process.

Where you can work

You may work in Edmonton or Toronto offices or remotely anywhere within Canada. Our product offers flexibility to work in the office or the field, depending on the role and team needs.

What you can expect from Jobber

• A total compensation package including extended health benefits, retirement savings matching, and stock options.
• A dedicated Talent Development team and access to coaching, learning, and leadership programs.
• Support for breaks and wellbeing, including vacation, health days, and parental leave top-ups.
• Opportunity to shape an industry projected to reach a $400-billion value.
• A collaborative culture focused on customers and teamwork.

We are an equal opportunity employer and welcome applicants from diverse backgrounds. We provide accommodations at any stage of the hiring process.

A bit more about us

Job by job, we’re transforming how service is delivered. Our platform helps service professionals connect with customers, save time, and get paid. We’re building a community that leverages technology to deliver billions of dollars of services to happy customers.