Office Manager

PuroClean; Town of Sylvan Lake; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join an innovative franchise as an Office Manager, where your leadership can make a significant impact every day. This role involves managing a dedicated team, ensuring excellent customer service, and maintaining operational efficiency. You'll thrive in a dynamic environment that values hard work and teamwork while receiving competitive pay and opportunities for professional growth. If you're self-motivated, organized, and excited about helping others, this is the perfect opportunity for you to build a rewarding career in a supportive culture focused on servant leadership.

Benefits

Flexible Scheduling

Aggressive Competitive Wages

Paid Training for Career Advancement

Opportunity to Help People in Times of Need

Qualifications

• 5+ years of experience in office management or customer service.
• Strong leadership and communication skills are essential.

Responsibilities

• Manage office personnel and ensure compliance with procedures.
• Coordinate company calendar and oversee financial management.

Skills

Leadership

Communication Skills

Multitasking

Organization

Customer Service

Attention to Detail

Team Management

Education

5+ years in office or customer service management

Tools

Microsoft Office

QuickBooks

Xactimate estimating software

Job description

Then don’t miss your chance to join our Franchise as a new Office Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage repaired!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued PUROCLEAN Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description:

Provide leadership with strategic thinking and exemplify excellent customer service. Ensure annual divisional initiatives aligned with company initiatives are completed. Ensure a quality team of properly trained employees produce jobs completed according to PUROCLEAN Franchise procedures and processes. Hire, train, and manage a team of office personnel while monitoring compliance and risk management. Communicate with management staff to stay updated on jobs, documentation, budgeting, and any customer issues.

Responsibilities:

1. Manage Receptionist-Dispatcher, Job File Coordinator, and Accounting and HR Administrator
2. Coordinate and maintain company calendar and franchise communication
3. Manage accounts payable, accounts receivable, and cash management
4. Verify and analyze financial reports and divisional key measurements
5. Monitor compliance and risk management
6. Ensure employment files and records accuracy
7. Ensure fulfillment of the training and development plans for all divisions
8. Oversee performance management and documentation
9. Document franchise annual plan and divisional performance
10. Develop the office division annual plan

Qualifications:

1. 5+ year(s) of office, accounting, or customer service management experience
2. Experience in building a strong team with tangible leadership skills
3. Solid organization and planning capabilities, strong attention to detail
4. Demonstrated history of ability and growth in managing an office environment
5. Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times
6. Very self-motivated and goal-oriented with ability to multitask
7. Capability to work in a fast-paced, team-oriented office environment
8. Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) and QuickBooks
9. Ability to learn new software, such as Xactimate estimating software
10. Experience in customer service industry environment, a plus
11. Ability to successfully complete a background check subject to applicable law

Compensation: $12.00 - $18.00 per hour

“We Build Careers” - Steve White, President and COO

With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Culture is very important to us. We want to make sure that we are the right fit for YOU!

Apply today and join our Winning TEAM.

“We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership”

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

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At PuroClean We Provide:

• Flexible Scheduling
• Aggressive Competitive Wages
• Paid Training for Career Advancement
• Opportunity to Help People in Times of Need

“Working for the PuroClean brand opened my eyes to the bigger picture. We’re all about servicing our community, building trust, and helping others. PuroClean provides opportunity to help you in your own career and further your education.”