Head of Franchising – Retail Convenience Store Chain

INS Market; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading convenience retailer is seeking an experienced Head of Franchising to spearhead the growth and operational excellence of their franchising division. This full-time role based in Toronto involves developing strategic plans for franchise expansion, managing franchisee relationships, and collaborating with internal teams. The ideal candidate will have a strong background in franchising and business development, with a commitment to brand consistency and performance.

Qualifications

• Proven experience in franchising or business development.
• Strong interpersonal and communication skills.
• Ability to develop and execute strategic plans.

Responsibilities

• Develop and implement a franchising strategy.
• Manage franchisee relationships and support.
• Collaborate with cross-functional teams for franchise growth.

Skills

Strategic thinking

Franchise operations management

Market expansion

Relationship management

Education

Bachelor's degree in Business or related field

Job description

Overview

At INS Market we are redefining convenience for the modern consumer. With a growing network of retail locations across Canada, we pride ourselves on delivering fast, friendly service and everyday essentials and more. We are looking for an experienced and strategic Head of Franchising to lead the growth, development, and operational excellence of our franchising division. This executive-level role will be responsible for scaling our franchise model, managing franchisee relationships, ensuring brand consistency, and driving overall business performance across our franchise network.

Responsibilities

• Franchise Strategy & Growth
• Develop and implement a comprehensive franchising strategy aligned with company objectives.
• Identify new markets and lead the expansion of franchise operations domestically (and potentially internationally).
• Build a franchise recruitment pipeline through targeted marketing and outreach efforts
• Franchisee Relations & Support
• Serve as the first main point of contact for franchisees, fostering strong, long-term relationships.
• Ensure franchisees understand that they must adhere to brand standards, operating procedures, and contractual obligations prior to purchase.
• Oversee the onboarding of franchise partners.
• Cross-Functional Leadership
• Collaborate with marketing, real estate, finance, and operations teams to support franchise growth and success.
• Report on franchise performance and strategy to senior leadership and stakeholders.

Job Details

Job Type: Full-time

Pay: From $80,000.00 per year

Location:

• Toronto, ON (preferred)

Application question(s):

• If you do not live in Toronto, are you willing to commute everyday?

Willingness to travel:

• 25% (preferred)

Work Location: In person