Head of Food Service

The Leadership Agency; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A pioneering food service technology firm is seeking a Head of Food Service to oversee culinary operations across multiple sites. The role involves managing operations, menu planning, and team leadership while ensuring compliance with health standards. Ideal candidates have over 7 years of food service management experience and a passion for innovative solutions. Frequent travel to Montreal may be required.

Benefits

Influence product roadmap

Join a mission-driven team

Work with top-tier investors

Qualifications

• 7+ years in food service operations management.
• Experience collaborating with dietitians/nutritionists is a strong asset.
• Proven ability to manage tight food budgets while maintaining quality.

Responsibilities

• Oversee food services in compliance with regulations and company policies.
• Design and execute menus tailored to clientele.
• Manage inventory and conduct monthly audits.

Skills

Operations management

Menu planning

Cost control

Staff leadership

Vendor management

Job description

Overview

Chef Jasper is redefining food service for senior living through a powerful combination of software and robotics. In 2024, they launched the first robotic kitchen in a long-term care facility globally. Their technology elevates nutrition standards by transforming how long-term care homes plan, purchase, and prepare food. They streamline every step of meal planning - from menus and compliance to ordering and preparation - their robotic food service system automates the most repetitive and time-consuming kitchen tasks. Their mission is to help care homes save time, reduce food waste, and serve residents better. Chef Jasper empowers care teams to focus on what really matters: delivering great food and meaningful care.

Highlights

• HQ in Montreal
• They built the company with a shared vision around robotics, AI, and scalable food service automation for long-term care and residential settings
• They\'ve raised over $10M by top VCs like Real Ventures, Hike Ventures, and Toyota Ventures
• Featured In : TechCrunch, Betakit, Montreal Gazette, Quebec Science, The Spoon

About The Role

We\'re seeking a Head of Food Service to oversee all aspects of their culinary operations across multiple sites. This is a hands-on, senior leadership role where operational excellence, team management, and supplier relationships are key.

Responsibilities

• Operations management: Oversee food services in compliance with provincial and federal regulations, health & safety standards, and company policies
• Menu planning & execution: Design and execute menus tailored to clientele, aligned with contract scope and budget requirements
• Cost control & inventory: Manage inventory, conduct monthly audits, order appropriate quantities of food and supplies, and control labor and food costs
• Staff leadership: Oversee, train, mentor, and guide kitchen and food service teams to ensure professional and efficient operations
• Site operations & launches: Lead daily kitchen operations, implement standardized processes across sites, and coordinate new site openings
• Compliance & safety: Conduct daily safety meetings, inspect facilities and equipment, enforce safe work practices, and ensure preventative maintenance is completed
• Supplier & vendor management: Build relationships with suppliers, manage contracts, and ensure product quality and consistency
• Customer service: Liaise with clients, maintain positive relationships, and model high standards of customer service
• Cross-functional collaboration: Communicate professionally across all levels of the organization, working closely with culinary, operations, and leadership teams
• Other duties: Perform additional responsibilities as required to support operational excellence

Requirements

• 7+ years in food service operations management (scheduling, staffing, hiring, menu design, budget management)
• Experience collaborating with dietitians / nutritionists; background in dietetics / nutrition is a strong asset
• Proven ability to manage tight food budgets while maintaining quality
• Experience with Cisco or GFS suppliers preferred
• Long-term care (LTC) experience is ideal, but not required
• Familiarity with scaling operations across multiple sites
• Strong vendor management and staff scheduling skills
• Excited by tech-driven food service innovation and cross-functional collaboration with engineers
• Based in Montréal / Québec. If based in Toronto, open to frequent travel to Montreal (2 days every 2 weeks for non-local staff)

Benefits

• Be part of a category creator: Join a company at the forefront of robotics and automation in food service, backed by top-tier investors and government partners
• Work directly with founders: Gain visibility, influence the product roadmap, and have your voice heard in key decisions
• Shape automation solutions that directly impact margins, customer success, and operational excellence
• Join a mission-driven team: Work with people who care deeply about outcomes for our customers, their staff, and the seniors they serve