Foreman

Brandt Group of Companies; Surrey; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading agricultural equipment supplier is seeking a Foreman for their Surrey location. The candidate will coordinate the Service Department's workload, supervise technicians, and maintain quality control. Effective communication and customer service skills are essential. Previous supervisory experience is preferred. This role provides an opportunity to develop technicians and ensure profitability of the department.

Qualifications

• Experience in a supervisory role within a service department.
• Ability to advise and mentor service technicians.
• Strong commitment to customer service and team collaboration.

Responsibilities

• Coordinate and direct the workload of the Service Department.
• Supervise the work of Service Technicians.
• Maintain a clean and organized work environment.
• Advise and mentor technicians.

Skills

Supervisory skills

Customer service

Quality control

Organizational skills

Job description

Brandt Tractor Ltd is currently seeking a Foreman reporting to our Surrey location. The successful applicant for this position is responsible for assisting with coordinating and directing the workload of the Service Department for maximum efficiency and productivity while providing quality repair work; advise and make recommendations to the Service Manager regarding technician skills and training needs.

Duties include, but are not limited to:

• Responsible for the organization of the work performed as well as quality control
• Supervise the work of Service Technicians
• Maintain an organized clean work environment
• Advise and mentor Technicians
• Commitment to customer service, service excellence and ability to communicate and work effectively with customers, the service team and other branch personnel
• Establish & maintain an on call field schedule
• Converse with the customers & operators on the phone, email or in person
• Manage costs and ensure profitability of the department
• Opening and closing work orders, preparing work orders for warranty