Food Service Supervisor

Groupe Compass Quebec ltée.; Milton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading food service company is seeking a Food Service Supervisor in Milton, Canada. The role involves supervising multiple food service units, managing staff schedules, and ensuring compliance with health and safety standards. Ideal candidates should possess supervisory skills, a FoodSafe Level 1 Certification, and a strong background in food service operations. This position offers a starting hourly rate of $19.29, with a focus on creating a positive dining experience for patrons.

Benefits

Comprehensive health, vision, and dental care

Mental Health and Wellness resources

Inclusive and diverse work environment

Qualifications

• At least one year of operation food industry management experience.
• Comprehensive health and safety knowledge and training.
• Knowledge of food service catering.

Responsibilities

• Assist the Shift Managers to supervise multiple food service units.
• Supervise production of menu items, manage staff and schedules.
• Track inventory, sales revenue, and food costs.

Skills

Strong supervisory skills

Excellent customer service skills

Excellent communication skills

Education

FoodSafe Level 1 Certification

Tools

Microsoft Office

Job description

Overview

What’s in it for you?

• Join an award-winning culture. Recognized as a Great Place to Work, a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority with processes in place to keep teams and guests safe.
• Health Benefits. For eligible associates, comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative provides credible resources on topics including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. An Employment Assistance Program provides 24/7 support and resources.
• We are diverse and inclusive. We believe diverse environments support innovation and collaboration. We are committed to Listen, Learn, and Act and foster inclusion through Diversity Inclusion Action Councils (DIAC).

Working Title: Food Service Supervisor

Employment Status: Full-Time

Starting Hourly Rate: $19.29 per hour

Address: 1125 Kennedy Circle E. Milton ON L9T 5S5

New Hire Schedule: Monday to Friday, 6:00am-2:00pm

Start Date: October 6, 2025

Important Information: Must have previous cooking experience in the food service industry. A valid Food Handler’s Certificate is required. No evening or weekend shifts.

You might not know our name, but you know where we are. Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Imagine creating a place where tomorrow’s leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that’s why this is so much more than a job.

Why work with Chartwells?

We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today’s students. Join our commitment to providing responsible, healthy-eating solutions.

Job Summary

Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.

Essential Duties And Responsibilities

• Assist the Shift Managers to supervise multiple food service units.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

Qualifications

• At least one year of strong operation food industry management experience.
• FoodSafe Level 1 Certification.
• Comprehensive health and safety knowledge and training.
• Knowledge of food service catering.
• Strong supervisory skills and the capability to motivate and lead staff.
• Employee relations experience in a unionized environment is an asset.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Knowledge of Microsoft Office.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.