Financial Service Representative Sudbury, Canada

Moneymart Inc.; Greater Sudbury; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading financial services provider in Sudbury, Canada, is seeking a customer-focused representative. The role involves delivering exceptional service, handling transactions, and meeting profitability goals. Candidates should have at least one year of financial services and sales experience, along with a high school diploma or equivalent. The company offers competitive pay and a variety of benefits, including a bonus structure and education reimbursement.

Benefits

Market competitive pay

Monthly bonus potential

Competitive Paid Time Off

RRSP / RPP Contribution Options

Education Reimbursement Program

Exclusive Perks through Perkopolis

Free company services

Discounted company services

Qualifications

• Minimum of one year of financial services and sales experience.
• Passion for customer service.

Responsibilities

• Deliver results on profitability goals.
• Provide quality customer sales experience through transactions.
• Determine customers’ needs and provide satisfying solutions.
• Handle cash and accurately enter transactions.
• Contact customers with past due balances for negotiation.
• Complete documentation accurately.
• Follow safety, security, and compliance requirements.

Skills

Customer service

Sales experience in financial services

Education

High school diploma or equivalent

Job description

Overview

At Money Mart, we are a financial services provider focused on empowering customers. Our mission is to be North America’s leading non-prime lender, serving a diverse range of customers with innovative loan products, convenient check cashing, currency exchange, money transfers, and prepaid cards. With over 40 years of experience and 400+ retail locations, we help customers achieve their financial goals while contributing to the communities we serve.

We are committed to an inclusive environment where everyone can thrive and contribute their unique perspectives. We believe diversity drives innovation and strengthens our communities.

What we Offer

• Market competitive pay
• Monthly bonus potential based on the operational success you drive

Other Benefits Include

• Competitive Paid Time Off
• RRSP / RPP Contribution Options
• Education Reimbursement Program to invest in your education and career growth
• Exclusive Perks through Perkopolis – discounts and offers
• Free company services (cheque cashing, money orders, Telpay/bill payment, prepaid Mastercard)
• Discounted company services (foreign exchange and Koodo services)
• And Much More

During a typical day, you will

• Deliver results on profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers’ needs and provide solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers with past due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements

Successful candidates will

• Have a minimum of one year of financial services and sales experience
• Have a passion for customer service
• Have a high school diploma or equivalent

Money Mart is committed to accommodating applicants with disabilities throughout the recruitment process. If you require accommodation, please notify Money Mart during the process so we can determine how to meet your needs.

Application and Privacy

Money Mart will review submissions and interview the most qualified candidates based on knowledge, skills, and abilities. All resumes will be kept on file for a limited period. Money Mart is committed to protecting the privacy of personal data and processing it in accordance with applicable privacy laws. Personal data will be used for employment purposes and access will be limited to authorized personnel.

Diversity, Equity and Inclusion

Momentum Financial Services Group (MFSG) integrates questions about diversity into its job application process to support equity, diversity, and inclusion. Applicants may disclose demographic information; choosing not to provide it will not affect application status.

Location: Corporate information and application details are provided for transparency and compliance with applicable laws.