Financial Service Representative Nanaimo, Canada

Moneymart Inc.; Nanaimo; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading financial services provider in Nanaimo is seeking a motivated team member to enhance customer experiences and drive profitability. The ideal candidate has sales and financial services experience, coupled with a passion for customer engagement. Responsibilities include handling customer transactions and meeting profitability goals. This role offers competitive pay, bonuses, and extensive benefits.

Benefits

Competitive Paid Time Off

RRSP / RPP Contribution Options

Education Reimbursement Program

Exclusive Perks through Perkopolis

Free company services including cheque cashing

Discounted company services including foreign exchange

Qualifications

• Minimum of one year of financial services and sales experience.
• Passion for customer service.
• High school diploma or equivalent.

Responsibilities

• Deliver results on store profitability goals.
• Provide a quality customer sales experience.
• Determine customers' needs and provide solutions.
• Handle cash and accurately enter transactions.
• Contact customers with past due balances.
• Complete all documentation accurately.
• Follow safety, security, and compliance requirements.

Skills

Customer service

Financial services experience

Sales experience

Education

High school diploma or equivalent

Job description

Overview

At Money Mart, we're more than just a financial services provider – we're the catalyst for financial empowerment. Our mission is to be North America’s leading non-prime lender, serving a diverse range of customers and delivering momentum through innovative loan products, check cashing, currency exchange, money transfers, and prepaid cards. We collaborate with employees and customers to support food security, housing, health, emergency services, and other initiatives, and we are committed to an inclusive culture where everyone can thrive.

What we Offer

• Market competitive Pay
• Monthly bonus potential based on the operational success you drive

Other Benefits Include

• Competitive Paid Time Off
• RRSP / RPP Contribution Options
• Education Reimbursement Program to invest in your education and career growth
• Exclusive Perks through Perkopolis – special discounts and offers
• Free company services including cheque cashing, money orders, Telpay / bill payment, and prepaid Mastercard
• Discounted company services including foreign exchange and Koodo services
• And Much More

Branch Location: 1100 Princess Royal #60

During a typical day, you will

• Deliver results on store profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers’ needs and provide solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers with past due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements

Successful candidates will

• Have a minimum of one year of financial services and sales experience
• Have a passion for customer service
• Have a high school diploma or equivalent

Salary

18 - $18 CAD

Accommodations and Privacy

Money Mart is committed to accommodating applicants with disabilities during the recruitment process. If you require accommodation for the interview or materials, please notify Money Mart.

Application and Privacy

Money Mart will review submissions and interview the most qualified candidates. All resumes will be kept on file for a period of three months. Money Mart may process personal data in accordance with applicable privacy laws. This description includes information about data processing and the company’s privacy policy.

Diversity, Equity and Inclusion

Momentum Financial Services Group (MFSG) integrates questions about diversity into its job application process to support equity, diversity and inclusion. Applicants may disclose demographic information; choosing not to provide this information will not affect application status.